Is CoMITs the Same as Co-Managed IT?

CoMITs is actually a made-up term. And I should know, since I’m the guy who made it up. Here’s a slide from a presentation I did back to a few hundred fellow Managed Service Providers back in early 2018.

A lot of folks think that CoMITs is interchangeable with the broader term, “Co-Managed IT” (and we’ve got a video on that here). But that isn’t the case. 

Co-Managed IT is a collaborative relationship between a Managed Service Provider (MSP, here’s a video that explains that term) and the Internal IT resources for an organization. 

CoMITs is a specific type of relationship. One where the MSP provides a ton of tools and resources for the Internal IT folks to take advantage of. We call those STMPs, which stands for “Software, Tools, Methodologies and Portals”. These are all of the products that an MSP uses to support dozens of organizations. We’ve reviewed, selected, trained, configured, installed, monitored, managed, upgraded, and integrated all of them (and chose them out of many competing products). So we already know how these things work. 

We’re talking about device monitoring, automated patching. Service desk ticketing. Anti-virus. Warranty tracking. Local and cloud backup. Encryption. Security and productivity training. Cloud services like 365, Azure, AWS. Malware protection. Change management. Web filtering and monitoring. 

Think of these are our super-powers. And think of us making them available to the internal IT folks. Along with the training to use these tools, and additional support being a phone call or email away. Internal IT knows the truly unique applications and requirements better than we do. And we have access and experience to the best tools in the industry. 

A different type of Co-Managed IT relationship, “Silo-IT” is focused on a specific aspect of IT (yup, video for that as well). 

Put ‘em together? Pretty cool…pretty cool.