Here at Simplex-IT, we understand looking for a new IT provider isn't fun. Pushy salespeople. Condescending IT jerks. We take a consultative approach, because we’re genuinely interested in supporting the success of your business through IT. Our proven 4 step process was designed to make this process easy.

You can submit a support ticket in a number of different ways, give a call, send an email, use our portal. However you decide to submit it, we handle them all with the same process.

Our Foundational IT Assessment covers 4 key areas of your IT: Your network, Microsoft 365, Cyber Security, Cyber Insurance. This takes about 2 hours of “run time” and we can do it remotely or on site. We don’t install any software and it’s non-invasive.

CoMITs is actually a made-up term. And I should know, since I'm the guy who made it up. Co-Managed IT is a collaborative relationship between a Managed Service Provider and the Internal IT resources for an organization. The MSP provides a ton of tools and resources for the Internal IT folks to take advantage of. We call those STMPs, which stands for “Software, Tools, Methodologies and Portals”.

Silo IT is a form of IT services or support, usually as part of a Co-Managed IT relationship. The Internal IT folks of your organization might be doing a splendid job, but there’s this one thing they just don’t handle.