Employee Spotlight - Kurt Ketcham

What’s your role at Simplex-IT and when were you hired?

I was hired in April of 2017 as a Senior Network Engineer.What’s a typical day like for you at work?My typical day consists of tackling service and project tickets for our clients. This can involve anything from answering phone calls and replying to e-mails, resetting passwords to troubleshooting printers, or analyzing security threats to setting up a server.

What has been your favorite project at Simplex-IT?

My favorite project was setting up a new server for one of our clients. The biggest challenge was that the client is in another state and all of the equipment was drop-shipped to them! I had to remotely work with the client to get the equipment setup and then get everything installed before migrating everything from their old server to the new one! It was a fun experience!

What did you do before Simplex-IT?

I worked in the IT department for a national pallet manufacturer based in the Warren, OH area.

What do you like to do outside of work?

My wife and I are expecting our first child in April 2018. When we’re not baby planning, I enjoy kayaking, running, and being outdoors. I’m also studying for work-related certifications.