When it comes to protecting your business from cyber threats, you might have heard terms like “pen test” and “vulnerability scan” thrown around. But what do they mean? And more importantly, what’s the difference between the two?

If you’ve ever used Incognito mode in Chrome, you probably know the basics: It lets you browse without saving your history, cookies, or other temporary data. But was it ever truly private? Not entirely…Until recently, if you copied something Windows could still save it in your clipboard history and even sync it to other devices.

Imagine turning on your computer and having all the apps you need for the day already open and ready to go. That’d be useful, right? Windows 11 lets you set your favorite apps to launch automatically when you log in. Setting it up is easy. And it’ll help you and your team dive into work faster.

A critical update is a fix that addresses a serious issue in your software, but it’s not related to security. Think of it like a patch that repairs a problem preventing the software from working correctly. Without this update, certain features might not work as intended, causing frustration for you and your team.

Backups are essential for businesses of all sizes. But here’s the catch: Not all backup systems are created equal. Recent research shows that many businesses are using outdated backup technology, leaving them exposed to risks even if they think they’re protected.

When it comes to IT support, many clients prefer to have the same technician handle all their service tickets. This is known as "latch-a-tech," where a client gets comfortable with one technician and requests them for every issue, or they go directly to the tech bypassing our ticketing system.

In today's world, communication is key to running a successful business. But with so many tools and apps available, it can be overwhelming to decide which one to use. Enter Microsoft Teams, a powerful tool that can help streamline your business communication and collaboration. But what exactly is it, and how can it benefit your company?

Think about the last online ad you clicked…Did you just assume it was genuine? If you said yes, you’re not alone – and this is exactly what scammers are counting on. “Malvertising”, or malicious advertising, is where scammers use online ads to trick you into downloading malware and worse.

This is a question that a lot of people ask when considering options for IT support. Break Fix is actually a pretty simple idea, but knowing the pros and cons can help you make smarter IT decisions for your business. At its core, Break Fix means “If it breaks, fix it. If it doesn’t, leave it alone.”

So, you’ve gone ahead and upgraded to Windows 11. You’re ready to explore the fresh design and all the new features. But instead of smooth sailing, your computer slows to a crawl… random errors start popping up… and you can’t install any security updates…That’s the nightmare faced by businesses that try to run Windows 11 on unsupported hardware.

Certifications validate an IT tech's skills in specific areas like cybersecurity, networking, or cloud services. A certified technician demonstrates their expertise, which can be critical when troubleshooting complex systems or leading projects.

We know that businesses looking for IT support often face a frustrating challenge: finding clear and upfront pricing information. Our new pricing page outlines the key differences between our services and we’ve also introduced a pricing calculator.

Public Wi-Fi is everywhere these days – coffee shops, airports, hotels, trains. It’s super convenient, especially for business travelers or anyone working remotely. But what if we told you that hopping on that free Wi-Fi could expose your business data to cyber criminals?

In today's digital landscape, cyber threats are everywhere, and businesses of all sizes are vulnerable. That's why we're diving into a question we get a lot: "What is Endpoint Detection and Response, and why is it essential for modern businesses?" Whether you're managing security for a growing company or just want to stay informed, understanding EDR can be a game-changer.

First you need to pause and assess. Before taking any action, take a deep breath. Rushing to “fix” things immediately might seem natural, but it can actually cause more harm than good. Why? Because once you’re hacked, your IT systems effectively become a crime scene.

Ever feel like you’re racing to keep up with all the new tech out there? You’re not the only one. Businesses are spending more on software than ever before… and it’s in no small part due to “FOMO” – fear of missing out. In fact, a recent report shows that 76% of businesses are bumping up their software budgets

Hey there, folks! It’s your friendly neighborhood MSP, Simplex IT. Today, we’re diving into the latest rebranding adventure from our pals over at Microsoft. You know them, you love them, and now they’re changing things up... again.

Most people have heard of an IP address, but do you know what it really is? Or that there are two different kinds? There's a public IP address and a private IP address. Here's the difference between them.

Effectively prompting AI is crucial to getting the results you want, and it involves more than just typing in a question or request. Here’s a guide on how to craft effective AI prompts, inspired by insights from IT professionals.

If you’re logging into accounts with just a username and password, you’re using only the most basic security—just one layer. And in today’s threat landscape, that’s no longer enough. That’s why Multi-Factor Authentication, or MFA, is becoming a must-have.