Getting Started With Simplex-IT
Here at Simplex-IT, we understand looking for a new IT provider isn't fun. Pushy salespeople. Condescending IT jerks. We take a consultative approach, because we’re genuinely interested in supporting the success of your business through IT. Our proven 4 step process was designed to make this process easy.
How Does Simplex-IT Handle My Support Ticket?
You can submit a support ticket in a number of different ways, give a call, send an email, use our portal. However you decide to submit it, we handle them all with the same process.
What Does A Foundational IT Assessment Include?
Our Foundational IT Assessment covers 4 key areas of your IT: Your network, Microsoft 365, Cyber Security, Cyber Insurance. This takes about 2 hours of “run time” and we can do it remotely or on site. We don’t install any software and it’s non-invasive.
Is CoMITs the Same as Co-Managed IT?
CoMITs is actually a made-up term. And I should know, since I'm the guy who made it up. Co-Managed IT is a collaborative relationship between a Managed Service Provider and the Internal IT resources for an organization. The MSP provides a ton of tools and resources for the Internal IT folks to take advantage of. We call those STMPs, which stands for “Software, Tools, Methodologies and Portals”.
What If You Just Need A Slice of IT Service?
Silo IT is a form of IT services or support, usually as part of a Co-Managed IT relationship. The Internal IT folks of your organization might be doing a splendid job, but there’s this one thing they just don’t handle.