Getting Started With Simplex-IT

We also have this information in video format. 

Here at Simplex-IT, we understand looking for a new IT provider isn't fun. Pushy salespeople. Condescending IT jerks. We take a consultative approach, because we’re genuinely interested in supporting the success of your business through IT.

Our proven 4 step process was designed to make this process easy.

  1. We start by gathering some information, which may require a simple conversation or a full IT assessment. This gives us insight into your IT so we know what we’re working with. We also want to understand your business and your tech, as well as your plans for the future.

  2. Assessment Review. We gather what we discovered, and then meet with you to review our findings. This helps us verify the details we found, and highlight any important issues. All this assessment information is yours to keep, no matter what.

  3. Proposal Review. We’ll put together a proposal of services for you based on what we’ve learned in our conversations and through the assessment. We’ll review this with you and answer any questions you have for us. We want you to feel absolutely confident in your decision that Simplex-IT is the best fit for your organization.

  4. Once you accept the proposal, we’ll get to work! It all starts with a kickoff meeting where both our teams meet to review next steps. (Check out our “What to Expect After Signing Up With Simplex-IT” video )

If you have questions make sure to reach out!

Patti Smerk

About Patti Smerk

Simplex-IT, Chief Operating Officer:

Patti is the COO at Simplex-IT. She has an array of qualifications and experience including a PMP (Project Management Professional certification), a BS in Computer Science and Information Systems, and an MBA with a focus on Project Management and Organizational Development. Having grown up in the IT world, she gained valuable experience working in internal IT for a manufacturing company, handling roles from help desk to systems analysis. She then went into software and technical training, followed by IT consulting for local small to mid-sized clients, and eventually government consulting and large scale enterprise project management. Seeking a new challenge and an opportunity to make more of a direct impact locally, Patti joined Simplex-IT in 2014 . With her strategic vision and IT expertise, Patti ensures operational success as the COO, and enjoys driving teams towards shared goals.

Connect with Patti on LinkedIn: https://www.linkedin.com/in/pattismerk

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