Co-Managed IT Services:
An Integrated Partnership That Empowers Your IT Department
Provide strong and healthy IT for your organization..
Managing IT for a busy organization is a superhuman task. You shouldn't have to do it alone. We can partner with you in one of two ways:
COMITS
A full integration of both our teams.
One where we provide tools and resources for your Internal IT Team
SILO
When one aspect of your IT needs special care.
Where we provide strong and healthy IT for your organization by offloading one component.
Empowering Your Organization with Tailored IT Solutions
At Simplex-IT, we’re committed to powering your business success with technology that works for you. Our team is ready to develop a custom IT roadmap tailored to your needs, optimizing everything from cybersecurity to cloud solutions and proactive support. Let’s build a tech strategy that drives efficiency, security, and growth for your business.
1) Assess Your IT
We begin by learning your team’s goals, finding vulnerabilities, and spotting opportunities in your IT setup. This assessment shapes a tailored IT plan that meets your objectives.
2) Implement Your Plan
With a clear roadmap based on our findings, we implement a strategy designed specifically for your organization’s needs. Rest easy knowing your IT is in expert hands.
3) Maximize your Technology
From immediate support to proactive guidance, we’re here for the long haul. Our ongoing communication and strategic oversight ensure that your technology keeps pace with your growth.
Learn More
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Co-Managed IT services is where an organization can have a combination of both internal IT employees and an outsourced Managed Service Provider. The benefit to having both is a cheaper and more effective (and secure) way to manage their IT rather than an exclusive use of either.
Learn more about Co-Managed IT
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Silo-IT is a form of IT services or support, usually as part of a Co-Managed IT relationship that specializes in one specific area.
Learn more about Silo-IT
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CoMITs, not to be mistaken for Co-Managed IT, is a specific type of relationship. One where the MSP provides a ton of tools and resources for the Internal IT folks to take advantage of.
Learn more about CoMITs.
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You should use an MSP for your organization when you have specific needs that require specialized staff, tools, and future-focused technology solutions. MSPs can afford to bring in experts and senior technicians, making it cost-effective for temporary or specialized requirements. They also offer standardized software, tools, methodologies, and portals that they have thoroughly evaluated and implemented for multiple clients. MSPs stay ahead of new technologies and security risks, providing your organization with future-proof solutions. The benefits align best with organizations having relatively standard IT configurations, but MSPs can handle specialized requirements as well.
Learn more about if an MSP is the right fit for your organization.
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Co-Managed IT Pros: Larger team with diverse expertise. Access to specialized senior skills when needed. Keeping up with industry's new technology. Internal IT can focus on organization-specific IT. Minimal learning curve for help from Service Provider. Utilizing Service Provider's STMPs for efficiency. Offloading specialized tasks from Internal IT.
Co-Managed IT Cons: Need a strong partnership and accountability. Difficulty with non-standard technology stacks. Rigidity of Service Provider's approach may clash. Unsuitable for supporting dysfunctional IT teams. Collaboration is essential, not one-sided control. It's all about building relationships for successful Co-Managed IT services.
Learn more about The Pros And Cons Of Co-Managed IT Services?
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The MSP’s track record, the range of services it provides, support, response time, security and backup, and guidance on workflow options.
Learn more about How to select the Right Managed Service Provider.
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Simplex-IT was created in 2007 as a managed service provider, so we handle the IT services for our clients. Depending on the client’s needs that can mean we handle everything or with organizations that have internal IT we partner with them to provide additional support, which is what we call Co-Managed IT. We want your organization to be as successful and we do that by working together. Then we all understand how IT supports the business.
Learn more about Simplex-IT .
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It's easy to get started with Simplex-IT. Once you've agreed to our proposal, the next 30-45 days will be spent transitioning your organization over to our services or welcoming you into our family as we like to say.
Learn more about What to Expect After Signing up with Simplex-IT?
Awards and Recognition
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The Channel Futures MSP 501 award is the foremost accolade for managed service providers worldwide. Each year, thousands of IT firms from across the globe apply for this esteemed recognition. The competition is fierce, as companies are evaluated based on their technical talent, growth-oriented business models, and strategic partnerships with leading vendors and tech suppliers.
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Case Western Reserve University Weatherhead School of Management has once again bestowed the Weatherhead 100 award upon Simplex-IT. This annual accolade recognizes a select group of companies demonstrating exceptional standards of leadership, growth, and success in Northeast Ohio.
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The North America Spotlight Award in Community Leadership recognizes individuals who demonstrated outstanding service and impact through their passion, professionalism, commitment, and leadership in assisting the CompTIA as it advances the technology industry over the past 12 months.
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Serving as a celebration of the technology community in Greater Cleveland, this award honors companies and individuals who are excelling and helping grow the tech sector in our region.
We're proud to partner with the best
businesses in the industry.
What our clients are saying.
"Simplex-IT is part of the team."
We have a talented team of IT generalists, but I needed a backstop to help them monitor and manage some of the complexities. The Simplex- IT team provides the tools and expertise in the areas that I need. They work alongside us as they care for specialized technology matters and share their vast knowledge. This frees my team to focus on the technical transformations that we need to achieve its mission. [Simplex-IT] is part of the team.
- Howard P.
"Just what you want and need!"
We had to do a major upgrade to our servers. Simplex-IT laid everything out in a straightforward, easy-to-understand plan for everyone. Installation and the switch over to the new system was with minimal downtime to our users. I'd recommend Simplex-IT for all your IT requirements, no pressure sales, just what you want and need.
- Dave B.
I Don’t Want Your Job:
Is Co-Managed IT Services the Right Fit For You?
Written by Bob Coppedge CEO of Simplex-IT, this book is written specifically for the Internal IT folks. By creating a mutually supportive relationship between the Internal IT employees and your MSP organization, both parties’ benefit through a strong relationship. You can do this without surrendering your position with your employer. In fact, it will increase the value you provide to your employer.
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