Beware of Tech Support Scams: Protecting Yourself from Fraudulent Calls
In today's digital age, receiving a call from a supposed computer technician claiming to be affiliated with reputable companies like Microsoft or your internet service provider is not uncommon. These scammers often assert that your computer is infected with viruses or malware, insisting on either remote access or the purchase of new software to resolve the alleged issues.
However, a closer look at the complaints filed with the Federal Trade Commission reveals a concerning truth – these callers are not who they claim to be. The motives behind such tech support scams range from attempting to sell unnecessary services to stealing your credit card information. Worse yet, scammers may seek access to your computer to install malware, granting them unauthorized access to sensitive data.
To safeguard yourself from falling victim to these fraudulent schemes, consider the following proactive measures:
Hang Up and Stay in Control: Never relinquish control of your computer or share your credit card information with an unsolicited caller. Legitimate companies do not initiate contact in this manner.
Spread Awareness: Share this valuable information with friends and family. While you may recognize these calls as scams, others may not be as informed. Help create a network of awareness to protect those around you.
Report Scams: If you encounter a tech support scam, promptly report it to the Federal Trade Commission. Your report contributes to the collective effort in combating these deceptive practices. You can call the FTC at 1-877-382-4357 or go online at reportfraud.ftc.gov
In the realm of cybersecurity, knowledge is power. For comprehensive insights into protecting small businesses from online threats, visit ftc.gov/business-guidance/small-businesses.
By staying vigilant and informed, you can play a crucial role in mitigating the impact of tech support scams and contribute to a safer digital environment for everyone.
