Schedule a call with Northeast Ohio’s Premier IT Provider.
Award-winning and nationally recognized, Simplex-IT isn't just another IT services firm—it's where industry innovation meets excellence.
Award-winning and nationally recognized, Simplex-IT isn't just another IT services firm—it's where industry innovation meets excellence. Led by Amazon Best-Selling Author Bob Coppedge, who literally wrote the book on world-class co-managed IT services, we bring expertise, passion, and commitment to every client.
Our team, including top-tier professionals like Sales Manager Joe Underation, takes pride in understanding your unique needs and delivering seamless IT solutions that make your life easier. We get it—IT should just work, without the frustration. That's why we obsess over making sure your tech supports your success, not holding you back. Let’s talk and explore how we can help, with no strings attached. Choose a day and time that works for you, and let’s start a conversation!
What Our Clients are Saying:
"I would recommend Simplex-IT as a very viable choice"
In truth, I have worked with one other IT firm that was also very good. I cannot honestly say that Simplex-IT does this or that better than they did, but I can honestly say that working with Simplex-IT, as our relationship has developed and grown, has been very good for us. I think the greatest asset an IT firm can provide to a small organization (such as ours) is availability and advice and a willingness to treat us as if we were huge, and Simplex-IT does that. I would recommend Simplex-IT as a very viable choice and I believe they will be satisfied.
- Reverend Michael M.
"They are great people to work with!"
“Simplex-IT solves my issues and explains to me in laymen terms what had happened, or what they had to do to fix the problem. I like reporting a problem via email and yet if I really need someone I can pick up the phone. The flexibility to be able to use O365 from anywhere has been a big benefit for us. If anyone is on the fence about choosing Simplex-IT as their IT firm, the only thing I have to say is why are you on the fence???? Simplex-IT is informative on purchasing new computers or programs needed for our business. They are great people to work with!"
- Lorna M.
Awards and Recognition
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The Channel Futures MSP 501 award is the foremost accolade for managed service providers worldwide. Each year, thousands of IT firms from across the globe apply for this esteemed recognition. The competition is fierce, as companies are evaluated based on their technical talent, growth-oriented business models, and strategic partnerships with leading vendors and tech suppliers.
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Case Western Reserve University Weatherhead School of Management has once again bestowed the Weatherhead 100 award upon Simplex-IT. This annual accolade recognizes a select group of companies demonstrating exceptional standards of leadership, growth, and success in Northeast Ohio.
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The North America Spotlight Award in Community Leadership recognizes individuals who demonstrated outstanding service and impact through their passion, professionalism, commitment, and leadership in assisting the CompTIA as it advances the technology industry over the past 12 months.
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Serving as a celebration of the technology community in Greater Cleveland, this award honors companies and individuals who are excelling and helping grow the tech sector in our region.
FAQs
What is a Managed Service Provider?
An MSP is a third-party company that a business can collaborate with to help manage part or all of the IT for a business, both locally (aka "on prem") or in the cloud.
What is Silo IT?
Silo IT is a form of IT services or support, usually as part of a Co-Managed IT relationship.
How do you select the right MSP?
Hiring a Managed Service Provider (MSP) for your organization shouldn't be a hasty decision. Here are six important factors to keep in mind.