Simple SiMS

Our Simple SiMS Managed IT Services offers just the basics for organizations that don’t have servers and infrastructure.

Blinking Lights

  • Remote monitoring for all workstations
  • Proactive and reactive work on all IT issues
  • Windows and 3rd party automatic patching for workstations
  • Management of your Microsoft 365 subscriptions (subscription fees will be billed separately)

Security

  • Advanced Endpoint protection for workstations
  • Advanced Malware protection for workstations
  • All data on remote workstations encrypted
  • Web content filtering for on-premise and remote users
  • Improved email spam protection and Advanced Threat Protection
  • Dark Web monitoring
  • Automated change reporting
  • Changes to covered workstations documented and reviewed
  • Managed patching of all workstations, and most 3rd party applications

Virtual CIO

  • A strategic partner in IT, think of us as one of your own
  • Technology Business Reviews scheduled at your frequency
  • Access to all IT documentation for your organization through our online secure encrypted portal gives you the ability to store your own documentation and credentials securely
  • Assistance with annual budgeting for IT investments
  • Creation of an IT equipment replacement strategy
  • Track the progress of employees for cyber security training and other online trainings

Backups

  • Online backup of MS 365 data, including email, OneDrive for Business, SharePoint Online, and Teams
  • Automatic encrypted and secure cloud backup for workstations, with file and/or image recovery options
 

Employee Training and Productivity

  • Unlimited Help Desk support
  • Access to over 200 online courses for all employees
  • Optional in person or virtual custom live instructor led training classes
  • Annual Cybersecurity training for all end users
  • Simulated phishing attacks to test and train your employees

Easy Account Management with Full Transparency:

  • Online access to all invoices, tickets, and payments, with the ability to pay online automatically or on demand with a credit card or ACH (5% discount offered for scheduled ACH payments)
  • $30 discount on hourly rate for project and/or onsite work
  • Online access to all ticketing and monitoring tools
  • Access to view your inventory of equipment at any time
  • View information about warranty expiration for your equipment
  • Track tickets submitted for and by all employees
  • Track and review current and historical invoices and payments