The brilliant folks over at Simplex-IT (along with Bob Coppedge) came up with a really great way to explain the kind of IT every organization needs. Only probably was, it made a really, really bad acronym. Gut check time. Do we use it for laughs anyway? Because it really, really makes sense. And we talked to a lot of people in the Managed Service Provider world who agreed that it made sense. Face it, the people who laugh are the people Bob would probably want to people with. Or do play it safe? Listen in to find out.