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  • Episode 30: Biz-Tech Twists Behind the Scenes

    Episode 30: Biz-Tech Twists Behind the Scenes

    Bob brings in two very special guests for this episode. Hayley, Simplex-IT's in house videographer, and Tom, PodPopuli’s Creative Director, hop in front of the camera and break down the world of podcasting.

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  • Episode 29: Ripped Jeans

    Episode 29: Ripped Jeans

    Bob’s back this week for a solo episode but he’s talking about ripped jeans? How can he connect ripped jeans to business and technology? It might be because he’s old but who knows what goes on in his crotchety mind.

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  • Episode 28: Business Leadership & Automation

    Episode 28: Business Leadership & Automation

    When a company grows, people are usually in charge of the repeatable tasks that keep the company growing behind closed doors. But what happens when the person doing those tasks goes on vacation or quits? Who works on those tasks now? Automation helps businesses, small or large, keep things rolling and gives every employee the same standards to follow.

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  • Episode 27: Teachers Can Do Anything!

    Episode 27: Teachers Can Do Anything!

    Bob brings in guest Marnie Stockman, former teacher turned IT genius, to talk about how teachers (and really everyone else) can use their professional experience to take on new career opportunities. If you go from career A to career B, you might find skills from career A useful to career B even if it doesn’t seem that way.

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  • Episode 26: User groups

    Episode 26: User groups

    Howard Pincham is back! Bob somehow conned him into coming back to the show and they’re taking a trip down memory lane. This time they’re talking about user-groups and how they’re making a comeback in this new digital age. Tune in for this sarcasm packed episode!

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  • Episode 25: Configuring Cloud and CRMs

    Episode 25: Configuring Cloud and CRMs

    Bob’s back with another guest this week! Bob Sullivan from InfoGrow gives us an insight on how CRMs (customer relationship management) can be incredibly useful to any business out there. Sure, CRMs require a little more work when entering data, but in the long run you get a better look at your sales cycle.

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  • Episode 24: Off-Boarding Key Positions

    Episode 24: Off-Boarding Key Positions

    The only constant in IT is the fact that everything changes and our latest change? Kevin’s leaving for greener pastures. Kevin has been Bob’s #2 for the better part of 13 years. How do you offboard someone in such a critical role? Tune in to this breakup episode and see how Bob and Kevin figure it out.

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  • Episode 23: Marketing Security

    Episode 23: Marketing Security

    Marketing, it’s not that technical... right? Wrong. Eric Kokonas from SOPHOS is here to school Bob in how many technical fields need marketing, specifically cybersecurity. We all know that IT’s an infinite game that’s changing every day. Bonus game: How many acronyms do Bob and Eric use? Comment below for a special prize if you get it right!

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  • Episode 22: Spoon Feeding Cyber Security

    Episode 22: Spoon Feeding Cyber Security

    Ann Westerheim the Founder and President of @EkaruIT joins Bob to talk about cybersecurity and how everyone can learn about vulnerabilities in your IT without actually being an IT person. IT and technology flows through everything we do which gives bad guys more places to possibly breach. Remember kids, be cybersafe!

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  • Episode 21: IT and HR, let's talk about it

    Episode 21: IT and HR, let's talk about it

    This week we have 2 guests! John Bernatovicz, Founder of Willory, and Howard Pincham, CIO Koinonia Homes Inc., join Bob as they talk about how IT and HR can be the best of both worlds. John and Howard show us how HR and IT can work together and create a wonderful relationship.

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  • Episode 20: New Definition of Value

    Episode 20: New Definition of Value

    We’ve all heard of supply and demand, but how has IT played a role in it? Bob is joined by Mike Ryan, Managing Partner at The M. Ryan Group, as they breakdown supply chain optimization, how supply chain management was hit during the pandemic, and how IT has played both a good and bad role in supply chain optimization. What came first, the process or the technology? Find out during this episode of Biz-Tech Twists.

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  • Episode 19: Competition, Cooperation - Coopetition?

    Episode 19: Competition, Cooperation - Coopetition?

    Bob’s making up words in this episode. Ok, maybe Bob didn’t come up with “coopetition” but it’s a word he really likes. Should companies compete or cooperate with each other? Why not both? MSP’s do this all the time. They share knowledge and work together but still succeed in their own lanes. Does your organization use “coopetition” with similar companies in your field?

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  • Episode 18: Cloud Myths

    Episode 18: Cloud Myths

    Bob and Kurt Ketcham, Simplex-IT’s in house meteorologist, break down common cloud myths. No, not the clouds we see in the sky. We’re talking about the magical place where data gets stored online. Kurt explains how businesses can move to the cloud piece by piece, evaluating server migration, technical debt, and more.

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  • Episode 17: Nice and Secure

    Episode 17: Nice and Secure

    Bob’s running solo this episode! Today he’s talking about something we don’t actually talk about as often as we should. Being nice while staying secure. As humans, we naturally try to be helpful but that can lead to our downfall. Being helpful can lead to being taken advantage of and bad guys pounce on that opportunity. Let’s talk about it.

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  • Episode 16: Whose Fault is IT?

    Episode 16: Whose Fault is IT?

    Bob invites Brad Gross, THE leading attorney for the MSP industry. We tackle the question of whose fault is IT. With the increased complexity identifying faults and responsibilities for IT is more complex than ever. IT Service resellers, Managed Service Providers, and end clients all share responsibility, what can we all do individually and collectively and what is it about Bob and ostriches?

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  • Episode 15: IT, iT, It, where’s the emphasis

    Episode 15: IT, iT, It, where’s the emphasis

    Information Technology has changed over the years, everyone knows that. But there has been significant shift in IT that’s been happening for decades, and nobody seems to be noticing. Except for Bob. The emphasis within the IT industry has been slowly shifting from Technology to Information.

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  • Episode 14: Embracing Setbacks: Navigating Loss, Quitting, and Failure

    Episode 14: Embracing Setbacks: Navigating Loss, Quitting, and Failure

    When we make the most of a time we lost or a failure, is it still a loss? Join Bob and CloudPlus CEO Tony Francisco down the twists and turns of failure, losing, quitting and how the lessons learned from those times can prove to be more valuable than succeeding.

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  • Episode 13: Change is hard

    Episode 13: Change is hard

    We all know change is hard and most people resist it, but why? In this episode Bob discusses his theory behind WIIFM and NIMBY and how by staying ahead of them can help you reduce change resistance.

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  • Episode 12: Humor In the Workplace

    Episode 12: Humor In the Workplace

    Bob brings in CSO, Chief Sarcastic Officer, David Cowan from PSS Innovations to discuss how important humor can be in a workplace. Ok, maybe David’s not the CSO but it sounds so much better than CEO, right? Having fun at work is such an important aspect of professional relationships and can bring down those corporate barriers many businesses put up. Sit back, relax, and prepare to listen to one of the most sarcastic episodes of Biz-Tech Twists.

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  • Episode 11: Y2K

    Episode 11: Y2K

    Do you remember Y2K? Do you want to know why it happened? Come along for the story of it through Bob’s eyes. His really, really old, aging eyes. He explains how we got in the situation we got into, why it was such a great idea at the time and why it would prove to be our undoing years later.

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  • Episode 10 In The “Industry” and Tradeshows

    Episode 10 In The “Industry” and Tradeshows

    Bob brings in guests Kevin Dutkiewicz, of Simplex-IT, and Rob Rae, of Pax8, to discuss industry events, conference dos and don'ts, and the different roles taken on as a professional at these events. Star Trek, Hot Tubs, Sports and Wizards. Stick around to see how they made it make sense.

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  • Episode 9: The Most Professional Acronym

    Episode 9: The Most Professional Acronym

    The brilliant folks over at Simplex-IT (along with Bob Coppedge) came up with a really great way to explain the kind of IT every organization needs. Only probably was, it made a really, really bad acronym. Gut check time. Do we use it for laughs anyway? Because it really, really makes sense.

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  • Episode 8: Chat GPT Isn’t a Big Deal

    Episode 8: Chat GPT Isn’t a Big Deal

    Chat GPT and AI is the buzzword of the day. Join Bob as he talks about tools of the past that have transformed IT that were buzzwords and big deals in their time too. So when Bob says Chat GPT Isn’t a Big Deal, he follows it up with a big YET. Because what’s next?

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  • Episode 7: Fuhgeddaboudit

    Episode 7: Fuhgeddaboudit

    We don’t really know what we’re doing in this episode. Bob discusses business ecosystems, relationships, authenticity and more with Ken Patterson, VP of Community and Ecosystems at Taylor Business Group. These crotchety geeks explain why building relationships is so important and how it improves sales. Nobody’s perfect and that’s why we need to educate clients instead of just plain old selling.

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  • Episode 6: What words should we use?

    Episode 6: What words should we use?

    The words we use and the way we use them depend on our intended audience. They decide what’s heard, regardless of what’s said. How we communicate effectively has as much to do with what we want to say, who we are saying them to, and how much is already known about the topic. Join Bob down this journey about why words matter.

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  • Episode 5: You ought to be in video

    Episode 5: You ought to be in video

    Bob talks about using video to differentiate yourself, yes even you introverts who prefer to avoid the spotlight. He gives you some real-life steps to follow to create good videos, so you walk away with an outline of exactly what you need to do. Don’t trust Bob? Who does? He also name drops some of his favorite resources he’s used over the years.

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  • Episode 4 Co-Managed IT Services

    Episode 4 Co-Managed IT Services

    Join Bob as he interviews Simplex-IT's very own Technology Director Kevin Dutkiewicz as they break down some key aspects of Co-Managed IT (CoMITs). From figuring out how to make it all work, explaining layered access, flexibility of CoMITs, and training for techs. Bob may have written the book(s) on Co-Managed IT services, but Kevin’s the guy who actually makes it work.

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  • Episode #3: Amazon Best Seller is a Funny Thing

    Episode #3: Amazon Best Seller is a Funny Thing

    Amazon Best Selling Author, it sounds so prestigious, doesn’t it? Here’s the twist, it isn’t. A lot of it has to do with timing and luck. But that’s not why Bob set out to write his books. Listen in as Bob drops his secrets on writing his three books and achieving Amazon Best Selling Author status 3 times! Spoiler, it’s not that impressive (and neither is Bob).

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  • Episode #2: Infinite Games

    Episode #2: Infinite Games

    Join Bob Coppedge as he welcomes the IT industry’s beard boy Matt Lee to discuss the infinite game as it applies to life and business. Finite Games? We know the rules, players and goals. Infinite games? Not so much. How do Infinite games change the way we look at personal and professional life, business and cyber security? That’s the twist of this podcast.

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  • Episode #1:  Welcome To My Latest Bright Idea

    Episode #1: Welcome To My Latest Bright Idea

    Bob Coppedge introduces what you can expect from this podcast in future episodes. He talks about the topics he will cover, the featured guests he will have on, and the reasons he chose to start up a podcast. As a Cleveland native, self-described Crotchety Old Geek, and lover of learning all the things, there’s no telling where this journey is going to take him. One this is for sure though; you’ll want to be there for the ride.

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