Bob absolutely loves solar eclipses and will actually travel pretty far to see them. He also knows a lot about how to safely watch a solar eclipse. Hopefully you enjoy this somewhat scientific episode.
We’ve got a backwards episode for you today and Bob’s still talking about Legos. Melissa Hockenberry, owner of First Things First Training and Consulting LLC, joins Bob in the virtual space to discuss customer experiences and how we can make it as enjoyable as possible.