Bob invites Brad Gross, THE leading attorney for the MSP industry. We tackle the question of whose fault is IT. With the increased complexity identifying faults and responsibilities for IT is more complex than ever. IT Service resellers, Managed Service Providers, and end clients all share responsibility, what can we all do individually and collectively and what is it about Bob and ostriches?
When we make the most of a time we lost or a failure, is it still a loss? Join Bob and CloudPlus CEO Tony Francisco down the twists and turns of failure, losing, quitting and how the lessons learned from those times can prove to be more valuable than succeeding.
Information Technology has changed over the years, everyone knows that. But there has been significant shift in IT that’s been happening for decades, and nobody seems to be noticing. Except for Bob. The emphasis within the IT industry has been slowly shifting from Technology to Information.
We all know change is hard and most people resist it, but why? In this episode Bob discusses his theory behind WIIFM and NIMBY and how by staying ahead of them can help you reduce change resistance.
