Operational Technology Explained: The Tech Behind Your Operations

Operational Technology (OT) refers to the hardware and software that controls physical devices and processes within a business. Think of it as the technology that helps run the machines, systems, or equipment that produce goods or deliver services.

In manufacturing, OT could be the systems that manage robots on an assembly line or monitor the health of machinery. In utilities, it might be the technology that helps manage water flow, electricity, or gas distribution. And in healthcare, OT could involve the systems that control medical devices.

How is OT different from IT? You might be familiar with the term Information Technology (IT), which deals with the computers, networks, and software that store, process, and transmit information in a business.

  • IT (Information Technology): Manages data, email systems, and communication tools.

  • OT (Operational Technology): Manages physical devices and systems like machinery, sensors, and control systems.

While IT focuses on information and data, OT is all about the physical operations of your business.

Why is OT Important for Your Business? OT is crucial because it helps keep your business running efficiently, especially if you’re in a sector that relies on physical operations. When OT systems are working well, they increase efficiency by automating systems and machines, reducing costs by monitoring and controlling equipment, and improving safety by alerting operators to potential issues before they become dangerous.

In the past, OT and IT systems were usually separate, but today they are becoming more connected. This is largely because of the rise of IoT (Internet of Things)—devices and sensors that are connected to the internet. For example, OT systems might use IoT devices to gather real-time data on machinery performance and send that data to IT systems for analysis.

While this connection offers many benefits, like better data for decision-making, it also introduces new risks, especially when it comes to cybersecurity. If a hacker gains access to OT systems, they could disrupt physical operations, potentially halting production or causing safety issues.

Even if you’re not directly involved with your company’s OT systems, understanding the basics is important for a few reasons: 

  • Better Decision-Making: Knowing how OT works can help you make more informed decisions about technology investments or process improvements.

  • Cybersecurity Awareness: As OT systems become more connected to IT networks, they become targets for cyberattacks. Understanding this can help you prioritize security in your business.

  • Futureproofing Your Business: Technology is rapidly evolving, and OT will continue to play a significant role in business operations. Staying informed will help you keep up with industry trends and innovations.

Operational Technology might not be something you deal with every day, but it plays a critical role in the success of many businesses. Whether it’s keeping production lines running, monitoring energy usage, or ensuring safety, OT is the backbone of physical operations. Understanding the basics can help you make smarter decisions, improve efficiency, and protect your business from new risks like cyber threats.

So, the next time you hear someone mention OT, you’ll know they’re talking about the technology that keeps the wheels of industry turning!

If you have questions or need assistance, schedule a call with us or visit our Learning Center for more information. We're here to help!

Zachery Fox

About Zachery Fox

Simplex-IT, Support Specialist Service Department

Zach's love for technology started at a very early age. Over the years he has become more and more interested in how technology functions and the processes of troubleshooting tech. As a helpdesk technician at Simplex-IT he has been granted the opportunity to learn and expand his skill set in the Information Technology field; allowing him to follow his passion in the vast world of technology.

Previous
Previous

Copilot Could Soon Auto-Open in Microsoft Edge

Next
Next

Why Outsourcing IT Support Could Be the Smartest Move for Your Business