Submitting a service ticket is an important part of working with your IT provider, but it shouldn’t be complicated! Here at Simplex-IT we have an easy process for you! So how do I submit a service ticket? There are three options:

What is the difference between 3G, 4G, 5G? Let's break down the differences between 3G, 4G, and 5G in a simple way, without getting too technical. 3G was the third generation of mobile networks, providing faster data transfer speeds compared to its predecessor, 2G.

A Single Point of Failure is a potential risk caused by a flaw in the design, implementation, or configuration of a system. It’s the one fault that can shut down an entire system. This could be in your cybersecurity, networking, and similar aspects.

An operating system is like the brain of your computer. It's a set of software that acts as an intermediary between you (the user) and the computer hardware (the physical components like the processor, memory, storage, etc.). There are 6 different parts of an operating system, let's break it down.

Chances are you've gotten a notification on one of your devices saying "firmware update available" but do you know what you're even updating? Firmware is a type of software that is embedded into hardware devices to control how they function. It's used to run programs on a device.

Network monitoring is the process of observing and analyzing the traffic and behavior of computer networks to ensure they are performing optimally and securely. They make sure everything is in order and there are no suspicious activities or potential threats.