As a marketing manager with no prior background in IT before joining Simplex-IT, attending the ChannelPro event was both an enlightening and enriching experience. The sessions provided a deep dive into the industry, helping me understand the questions our clients often ask and how we can better create educational content to address their needs.

Think of the browser cache as a temporary memory storage system. When you visit a website for the first time, your browser downloads all the necessary files needed to display the webpage properly. These files can include HTML documents, images, CSS stylesheets, JavaScript files, and more.

More and more businesses are making the smart decision to be proactive and invest in their cyber security defenses. This is fantastic news, especially since stats show that about half of SMBs still have no cyber security measures at all. If your business falls into that category, it’s time to change.

A smart city is a city that uses technology and data to improve the lives of its residents and make urban living more efficient, sustainable, and enjoyable. But what makes the city "smart?" and while technology improvements offer many benefits, what are the potential issues if safety measures aren't in place?

In today's fast-paced business environment, staying ahead often means navigating through changes in technology and licensing. Microsoft recently made significant updates to its Microsoft 365 and Office 365 plans, particularly regarding Teams, its collaboration tool. Let’s break down these changes in simple terms for business owners who may not be tech-savvy.

Efficiency, productivity, and innovation are crucial for propelling small businesses forward. Microsoft has extended one of its most dynamic tools to SMBs, offering a game-changing solution for growth. Copilot for Microsoft 365 is a powerful addition to the M365 suite. Initially exclusive to enterprise customers, Copilot is now accessible to businesses of all sizes

QR codes are everywhere nowadays, right? You see them on menus, posters, flyers—pretty much everywhere. They're super handy too! Just whip out your phone, snap a pic, and bam! You're directed to a link, a discount, or even a video. But hold up, there's a sneaky side to these little squares.

Picture this: You’re on an important video call with a client, confidently presenting your latest project updates. Suddenly, a notification pops up on your screen from your significant other, reminding you (not so discreetly) about the damage your child did during their temper tantrum this morning. Embarrassing, right?

Ransomware is a type of malware that hackers use to encrypt your files or lock you out of your own computer or device. Once your files are encrypted or your device is locked, the cybercriminals demand a ransom payment from you, usually in cryptocurrency like Bitcoin, in exchange for the key or code to unlock your files or device.

Innovation debt, also known as technical debt, is a term used to describe the costs that companies and organizations incur when they delay investing in new technologies or ideas that can help them remain competitive. This debt usually follows under a CFOs area of focus.

No one wants to be caught in the dreaded low battery limbo during a crucial meeting or presentation. But with a little know-how, you can extend your laptop battery’s lifespan and keep it running optimally for years to come.

1 in 4 people struggle with password overload. Are you tired of juggling a multitude of passwords like a circus act? You’re not alone. According to a recent report, around 1 in 4 of us feel the same. But it’s not just the sheer number of passwords that’s causing headaches – it’s the security risks they pose.

Submitting a service ticket is an important part of working with your IT provider, but it shouldn’t be complicated! Here at Simplex-IT we have an easy process for you! So how do I submit a service ticket? There are three options:

What is the difference between 3G, 4G, 5G? Let's break down the differences between 3G, 4G, and 5G in a simple way, without getting too technical. 3G was the third generation of mobile networks, providing faster data transfer speeds compared to its predecessor, 2G.

It’s that time of the year again – time to dust off those gaming skills and get ready for a blast from the past at our Annual Arcade Party! Get ready to immerse yourself in nostalgia as we celebrate in style at the Quarter Up Arcade Bar, where the retro vibes await.

If you’re all about doing everything you can to help your team max their productivity (who wouldn’t want that, right?), then you’re going to love what Microsoft Teams has in store for us with its latest Copilot upgrades. Imagine, you’re mid-Teams meeting, brainstorming like there’s no tomorrow. Ideas are flying all over the place!

A Single Point of Failure is a potential risk caused by a flaw in the design, implementation, or configuration of a system. It’s the one fault that can shut down an entire system. This could be in your cybersecurity, networking, and similar aspects.

Here’s something not-so-fun but incredibly important to talk about: Malware attacks. And it’s bad news. These scary cyber threats are hitting small and medium-sized businesses (SMBs) harder than ever before. That means you need to know how you can defend your business.

An operating system is like the brain of your computer. It's a set of software that acts as an intermediary between you (the user) and the computer hardware (the physical components like the processor, memory, storage, etc.). There are 6 different parts of an operating system, let's break it down.

Improving productivity is a never-ending mission for most business owners and managers. Whether it’s speeding up tasks or improving communication, every little helps. So it’s crucial to make the most of the tools you already have. And while you might think of your web browser as just a means to access the internet, it can be so much more than that. Especially if you use Microsoft Edge in Windows 11.