Learning Center: Tech 101

Our Tech 101 category covers questions about general technology. Questions like “What is WIFI?” or “What is An IP Address Used For?” and “What is Tech Debt?”. We also have several videos about cloud technology, like “How Much Does the Cloud Cost?”. Check out “What the Heck is The Cloud?” for more info on the cloud.

Featured

Microsoft’s New Outlook Update: Mandatory in 2025 & How to Switch Back

Is Microsoft forcing you to switch to the new Outlook? Yes, starting January 2025, the classic version of Outlook is getting a makeover—whether you like it or not. Here's what you need to know, including tips to navigate the transition smoothly, and if there are features you're missing or you just like the old version, how you can go back and forth to your heart's content.

Is Microsoft forcing you to switch to the new Outlook? Yes, starting January 2025, the classic version of Outlook is getting a makeover—whether you like it or not. Here's what you need to know, including tips to navigate the transition smoothly, and if there are features you're missing or you just like the old version, you can go back and forth to your heart's content.

Visit our Learning Center to view more videos.

What is IIOT? (Industrial Internet of Things)

Industrial Internet of Things (IIoT) refers to the use of smart sensors, devices, and systems in industrial environments to collect and analyze data in real-time. Unlike the consumer-focused IoT (Internet of Things), IIoT is designed specifically to improve efficiency, safety, and productivity in sectors like manufacturing, energy, and transportation.

Industrial Internet of Things (IIoT) refers to the use of smart sensors, devices, and systems in industrial environments to collect and analyze data in real-time. Unlike the consumer-focused IoT (Internet of Things), IIoT is designed specifically to improve efficiency, safety, and productivity in sectors like manufacturing, energy, and transportation.

Visit our Learning Center to view more videos!

What Are Business Critical Devices?

Business critical devices are the essential IT hardware that keeps your business running smoothly. Whether you're a business owner or IT professional, understanding these devices can help you mitigate risks, avoid costly downtime, and ensure your operations stay up and running.

Business critical devices are the essential IT hardware that keeps your business running smoothly. Whether you're a business owner or IT professional, understanding these devices can help you mitigate risks, avoid costly downtime, and ensure your operations stay up and running.

Visit our Learning Center to view more videos!

The History of the Internet: Key Moments That Shaped the Digital World

Ever wondered how the internet evolved into what it is today? From its early days as a military experiment to becoming an integral part of our daily lives, the internet has come a long way! In this video, we take you on a fascinating journey through the history of the internet, covering key milestones.

Ever wondered how the internet evolved into what it is today? From its early days as a military experiment to becoming an integral part of our daily lives, the internet has come a long way! In this video, we take you on a fascinating journey through the history of the internet, covering key milestones.

Visit our Learning Center to view more videos.

What is a Hard Disk Drive (HDD) and How Does it Work? | HDD vs SSD Explained

Curious about what a hard disk drive (HDD) is and how it works? In this video, we break down the basics of HDDs—an essential storage device for computers and electronics. Learn how HDDs store and retrieve data using spinning platters and magnetic heads, and discover the advantages of using HDDs for large-scale data storage.

Curious about what a hard disk drive (HDD) is and how it works? In this video, we break down the basics of HDDs—an essential storage device for computers and electronics. Learn how HDDs store and retrieve data using spinning platters and magnetic heads, and discover the advantages of using HDDs for large-scale data storage.

Visit our Learning Center to view more videos!

What is a Solid-State Drive (SSD)?

A solid-state drive (SSD) is a data storage device known for its speed, reliability, and efficiency. Unlike HDDs that use spinning disks, SSDs rely on flash memory chips to store data. This key difference results in faster performance and enhanced durability.

A solid-state drive (SSD) is a data storage device known for its speed, reliability, and efficiency. Unlike HDDs that use spinning disks, SSDs rely on flash memory chips to store data. This key difference results in faster performance and enhanced durability.

Visit our Learning Center to view more videos.

Cloud Storage vs. Local Storage: What’s the Difference?

In today's digital age, choosing between cloud storage and local storage is crucial for managing and securing your data. With the ever-evolving cyberthreat landscape, understanding the key differences between these storage methods can help you make informed decisions.

In today's digital age, choosing between cloud storage and local storage is crucial for managing and securing your data. With the ever-evolving cyberthreat landscape, understanding the key differences between these storage methods can help you make informed decisions.

Visit our Learning Center to view more videos.

How to Use Microsoft Copilot to Make Smarter Business Decisions

Feeling overwhelmed by a mountain of data and unsure where to start? You're not alone. This common issue, known as decision paralysis, can affect even the most seasoned professionals. Fortunately, Microsoft Copilot is here to help! What is Microsoft Copilot? Microsoft Copilot, integrated into Microsoft 365, acts as a virtual data expert

Feeling overwhelmed by a mountain of data and unsure where to start? You're not alone. This common issue, known as decision paralysis, can affect even the most seasoned professionals. Fortunately, Microsoft Copilot is here to help!What is Microsoft Copilot? Microsoft Copilot, integrated into Microsoft 365, acts as a virtual data expert

Visit our Learning Center to view more videos!

What is the Difference Between Windows 365 and Azure Virtual Desktop (AVD)?

In today’s remote work world, accessing company data securely is more important than ever. But what’s the best way to do that—especially when you’re moving away from traditional office setups? Enter Microsoft’s Azure Virtual Desktop (AVD) and Windows 365. Both offer cloud-based workstations, but how do they differ?

In today’s remote work world, accessing company data securely is more important than ever. But what’s the best way to do that—especially when you’re moving away from traditional office setups? Enter Microsoft’s Azure Virtual Desktop (AVD) and Windows 365. Both offer cloud-based workstations, but how do they differ?

Visit our Learning Center to view more videos!

What is SMS? Explained | Short Message Service & Its Uses

SMS is a text messaging service that allows the exchange of short messages—up to 160 characters—between mobile devices using cellular networks. Unlike messaging apps, SMS doesn’t require internet access; it only needs a cellular signal. This makes SMS incredibly useful in areas with poor or no internet coverage

SMS is a text messaging service that allows the exchange of short messages—up to 160 characters—between mobile devices using cellular networks. Unlike messaging apps, SMS doesn’t require internet access; it only needs a cellular signal. This makes SMS incredibly useful in areas with poor or no internet coverage

Visit our Learning Center to view more videos!

What is Extensible Markup Language (XML)?

XML, or Extensible Markup Language, is a flexible and structured language designed for storing and transporting data. Unlike HTML, which focuses on displaying data, XML is all about the data itself. It uses tags to define different parts of the data, and the best part? You can define your own tags, making XML incredibly extensible.

XML, or Extensible Markup Language, is a flexible and structured language designed for storing and transporting data. Unlike HTML, which focuses on displaying data, XML is all about the data itself. It uses tags to define different parts of the data, and the best part? You can define your own tags, making XML incredibly extensible.

Visit our Learning Center to view more videos!

How Does Windows Patching Work?

If you've been an IT client of ours for a while, you've probably asked yourself, "how does our windows patching work? There have been some questions about Windows Patching, especially about that little popup that shows up on your screen. Here’s the deal.

If you've been an IT client of ours for a while, you've probably asked yourself, "how does our windows patching work? There have been some questions about Windows Patching, especially about that little popup that shows up on your screen. Here’s the deal.

Visit our Learning Center to view more videos!

Is Your Business Losing Money Because Employees Can't Use Tech?

Are shiny new tech tools draining your business profits instead of boosting them? Investing in advanced technology promises increased efficiency and a competitive edge, but without proper employee training and change management, it can lead to costly mistakes and decreased productivity.

Are shiny new tech tools draining your business profits instead of boosting them? Investing in advanced technology promises increased efficiency and a competitive edge, but without proper employee training and change management, it can lead to costly mistakes and decreased productivity.

Visit our Learning Center to view more videos!

What is High Availability?

In today's digital world, smooth IT operations are crucial for businesses, but interruptions can pose challenges. High Availability addresses this by ensuring IT systems operate continuously and reliably, even during failures or heavy usage.

In today's digital world, smooth IT operations are crucial for businesses, but interruptions can pose challenges. High Availability addresses this by ensuring IT systems operate continuously and reliably, even during failures or heavy usage.

Visit our Learning Center to view more videos!

How to Leverage Copilot for your Business

Explore how Microsoft is transforming small and medium-sized business productivity with Copilot for Microsoft 365! Initially exclusive to larger enterprises, Copilot is now available to businesses of all sizes using Microsoft 365 Business Standard or Business Premium.

Explore how Microsoft is transforming small and medium-sized business productivity with Copilot for Microsoft 365! Initially exclusive to larger enterprises, Copilot is now available to businesses of all sizes using Microsoft 365 Business Standard or Business Premium.

Visit our Learning Center to view more videos!

What are Microsoft Copilot's New AI Innovations?

Discover the latest AI innovations in Microsoft Copilot and how they're revolutionizing productivity in Microsoft 365. From Word to Excel, PowerPoint to Teams, Copilot integrates smart features that enhance collaboration and efficiency. Learn how Copilot accelerates document creation

Discover the latest AI innovations in Microsoft Copilot and how they're revolutionizing productivity in Microsoft 365. From Word to Excel, PowerPoint to Teams, Copilot integrates smart features that enhance collaboration and efficiency. Learn how Copilot accelerates document creation

Visit our Learning Center to view more videos!

What is Internet of Things (IoT)?

Imagine a business ecosystem where devices, machines, and systems interact seamlessly to perform various tasks. By connecting these devices to the internet, they can communicate, collect data, and make autonomous decisions. This interconnected network is what we call the Internet of Things (IoT). How Does IoT Work?

Imagine a business ecosystem where devices, machines, and systems interact seamlessly to perform various tasks. By connecting these devices to the internet, they can communicate, collect data, and make autonomous decisions. This interconnected network is what we call the Internet of Things (IoT). How Does IoT Work?

Visit our Learning Center to view more videos!

What is a Browser Cache?

Think of the browser cache as a temporary memory storage system. When you visit a website for the first time, your browser downloads all the necessary files needed to display the webpage properly. These files can include HTML documents, images, CSS stylesheets, JavaScript files, and more.

Think of the browser cache as a temporary memory storage system. When you visit a website for the first time, your browser downloads all the necessary files needed to display the webpage properly. These files can include HTML documents, images, CSS stylesheets, JavaScript files, and more.

Visit our Learning Center to view more videos!

What is a Smart City?

A smart city is a city that uses technology and data to improve the lives of its residents and make urban living more efficient, sustainable, and enjoyable. But what makes the city "smart?" and while technology improvements offer many benefits, what are the potential issues if safety measures aren't in place?

A smart city is a city that uses technology and data to improve the lives of its residents and make urban living more efficient, sustainable, and enjoyable. But what makes the city "smart?" and while technology improvements offer many benefits, what are the potential issues if safety measures aren't in place?

Visit our Learning Center to view more videos.

What is Ransomware?

Ransomware is a type of malware that hackers use to encrypt your files or lock you out of your own computer or device. Once your files are encrypted or your device is locked, the cybercriminals demand a ransom payment from you, usually in cryptocurrency like Bitcoin, in exchange for the key or code to unlock your files or device.

Ransomware is a type of malware that hackers use to encrypt your files or lock you out of your own computer or device. Once your files are encrypted or your device is locked, the cybercriminals demand a ransom payment from you, usually in cryptocurrency like Bitcoin, in exchange for the key or code to unlock your files or device.

Visit our Learning Center to view more videos.

What is Innovation Debt?

Innovation debt, also known as technical debt, is a term used to describe the costs that companies and organizations incur when they delay investing in new technologies or ideas that can help them remain competitive.

Innovation debt, also known as technical debt, is a term used to describe the costs that companies and organizations incur when they delay investing in new technologies or ideas that can help them remain competitive.

Visit our Learning Center to view more videos!

What is the difference between 3G, 4G, 5G?

What is the difference between 3G, 4G, 5G? Let's break down the differences between 3G, 4G, and 5G in a simple way, without getting too technical. 3G was the third generation of mobile networks, providing faster data transfer speeds compared to its predecessor, 2G.

What is the difference between 3G, 4G, 5G? Let's break down the differences between 3G, 4G, and 5G in a simple way, without getting too technical. 3G was the third generation of mobile networks, providing faster data transfer speeds compared to its predecessor, 2G.

Visit our Learning Center to view more videos!

What is SPOF or Single Point of Failure?

A Single Point of Failure is a potential risk caused by a flaw in the design, implementation, or configuration of a system. It’s the one fault that can shut down an entire system. This could be in your cybersecurity, networking, and similar aspects.

A Single Point of Failure is a potential risk caused by a flaw in the design, implementation, or configuration of a system. It’s the one fault that can shut down an entire system. This could be in your cybersecurity, networking, and similar aspects.

Visit our Learing Center to view more videos.

What is Operating System?

So you have a computer, and you want to do various tasks like writing documents, browsing the internet, or playing games. To make these tasks possible, your computer needs something to manage and coordinate all the different parts inside it. This is where the operating system (OS) comes in.

So you have a computer, and you want to do various tasks like writing documents, browsing the internet, or playing games. To make these tasks possible, your computer needs something to manage and coordinate all the different parts inside it. This is where the operating system (OS) comes in.

Visit our Learning Center to view more videos!

RAM, or Random Access Memory, is a dynamic player in the world of computer memory. Unlike storage devices, RAM is volatile and acts as the computer's short-term memory, storing actively used and processed data. Imagine your computer's RAM as a desk – the larger it is, the more tasks and processes it can handle simultaneously.

RAM, or Random Access Memory, is a dynamic player in the world of computer memory. Unlike storage devices, RAM is volatile and acts as the computer's short-term memory, storing actively used and processed data. Imagine your computer's RAM as a desk – the larger it is, the more tasks and processes it can handle simultaneously.

Visit our Learning Center to view more videos!

What is the Difference Between Virtual Reality, Augmented Reality, and Mixed Reality?

In recent years, technology has rapidly changed the way we interact with the digital world. There are two terms that have been used over the past few years that may sound familiar. VR, Virtual Reality, and AR, or Augmented Reality. One you probably haven’t heard of as much is MR, or Mixed Reality.

In recent years, technology has rapidly changed the way we interact with the digital world. There are two terms that have been used over the past few years that may sound familiar. VR, Virtual Reality, and AR, or Augmented Reality. One you probably haven’t heard of as much is MR, or Mixed Reality.

Visit our Learning Center to view more videos!

What is a Cookie?

What is a cookie? Besides being a wonderful little dessert, a cookie is also a tech term. Imagine you're at a party, and the host gives you a sticker with your name on it. This sticker helps the host remember your name throughout the party, so they can greet you by name and offer you things you might like.

What is a cookie? Besides being a wonderful little dessert, a cookie is also a tech term. Imagine you're at a party, and the host gives you a sticker with your name on it. This sticker helps the host remember your name throughout the party, so they can greet you by name and offer you things you might like.

Visit our Learning Center to view more videos!

What is a BCDR device?

A BCDR device stands for Business Continuity and Disaster Recovery device. It's a specialized tool that helps businesses protect their data and IT infrastructure in case of unexpected events like natural disasters, power outages, cyber attacks, and hardware failures.

A BCDR device stands for Business Continuity and Disaster Recovery device. It's a specialized tool that helps businesses protect their data and IT infrastructure in case of unexpected events like natural disasters, power outages, cyber attacks, and hardware failures.

Visit our Learning Center to view more videos.

What is a Server?

A server, in the IT world, is a specialized, powerful computer that serves a specific purpose. A server is a super-smart, super-organized computer that does important jobs for other devices, like your regular home computer or phone. It's not meant for browsing the internet, playing games, or watching videos.

A server, in the IT world, is a specialized, powerful computer that serves a specific purpose. A server is a super-smart, super-organized computer that does important jobs for other devices, like your regular home computer or phone. It's not meant for browsing the internet, playing games, or watching videos.

Visit our Learning Center to view more videos.

What is a Router?

Think of your home or office as a city, and the internet as a vast network of roads connecting different cities. Now, think of a router as the traffic cop for your city. A router is a device that helps your computer or other devices connect to the internet. Here's how it works!

Think of your home or office as a city, and the internet as a vast network of roads connecting different cities. Now, think of a router as the traffic cop for your city. A router is a device that helps your computer or other devices connect to the internet. Here's how it works.

Visit our Learning Center to view more videos!

Featured

What Technology Policies Should I Have For My Organization?

Short answer, it depends. Some common policies that are important for all companies to have are: - An acceptable use policy that defines what employees are allowed to do and not to do in the organization – especially around how they use technology.

Short answer, it depends. Some common policies that are important for all companies to have are: - An acceptable use policy that defines what employees are allowed to do and not to do in the organization – especially around how they use technology.

Visit our Learning Center to view more videos!

What is Business Intelligence?

BI stands for “Business Intelligence”. Like all acronyms in IT, the definition varies. But I like this definition: BI is a collection of software that allows organizations to analyze existing data and receive meaningful results. Think for a minute about your organization. How it collects data as part of its business.

BI stands for “Business Intelligence”. Like all acronyms in IT, the definition varies. But I like this definition: BI is a collection of software that allows organizations to analyze existing data and receive meaningful results. Think for a minute about your organization. How it collects data as part of its business.

Visit our Learning Center to view more videos!

How Can IT Create Value For Your Organization?

This question is tougher than it sounds. The simple answer is “try running your organization without IT”. But that’s lazy. Here are several types of improvements that IT can bring to most organizations. Of course, your mileage may vary.

This question is tougher than it sounds. The simple answer is “try running your organization without IT”. But that’s lazy. Here are several types of improvements that IT can bring to most organizations. Of course, your mileage may vary.

Visit our Learning Center to view more videos!

How Can I Use AI In Manufacturing?

These are just a few examples of how AI can be used in manufacturing. By leveraging the power of AI, manufacturers can gain insights into their operations that might otherwise go unnoticed, and make more informed decisions to improve their processes and products.

These are just a few examples of how AI can be used in manufacturing. By leveraging the power of AI, manufacturers can gain insights into their operations that might otherwise go unnoticed, and make more informed decisions to improve their processes and products.

Visit our Learning Center to view more videos!

DNS, or “Domain Naming Services or System or Server”, is why stuff works on the internet. When you go to our website, “Simplex-IT.com”, how does your browser know what server actually hosts that web site? DNS..

DNS, or “Domain Naming Services or System or Server”, is why stuff works on the internet. When you go to our website, “Simplex-IT.com”, how does your browser know what server actually hosts that web site? DNS..

Visit our Learning Center to view more videos!

What's the difference between static and dynamic IP addresses?

A static IP address is a fixed address assigned to a computer or other device by an Internet service provider (ISP). It does not change and is used to provide the same address every time a device connects to the internet.

A static IP address is a fixed address assigned to a computer or other device by an Internet service provider (ISP). It does not change and is used to provide the same address every time a device connects to the internet. A dynamic IP address is an address that is assigned to a device by the ISP when it connects to the internet. It changes each time the device connects, so the address is different each time.

Visit our Learning Center to view more videos.

WiFi is a wireless technology that allows devices to connect to the internet or other networks without the need for physical cables. It uses radio waves to transmit data between devices, similar to how a radio station broadcasts music.

WiFi is a wireless technology that allows devices to connect to the internet or other networks without the need for physical cables. It uses radio waves to transmit data between devices, similar to how a radio station broadcasts music. WiFi is typically used in homes, offices, and public spaces to provide internet access to smartphones, laptops, tablets, and other devices.

Visit our Learning Center to view more videos!

What is an IP Address Used For?

An IP address, short for Internet Protocol address, is a unique numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication. This Protocol was created by the Internet Gods back around 1985.

An IP address, short for Internet Protocol address, is a unique numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication. This Protocol was created by the Internet Gods back around 1985.

Visit our Learning Center to view more videos!

Virtual Private Network (VPN) is a secure connection between two or more computers or devices that allows data to be transmitted and received over the internet without being exposed to malicious actors. It is commonly used to protect personal information, such as passwords and financial data.

Virtual Private Network (VPN) is a secure connection between two or more computers or devices that allows data to be transmitted and received over the internet without being exposed to malicious actors. It is commonly used to protect personal information, such as passwords and financial data, and provide access to restricted networks and websites. VPNs also bypass geographical restrictions, allowing users to access content that may be blocked in their country or region.

Visit our Learning Center to view more videos!

Should Emergency Contact Lists Be Used?

Ok, this one is mostly an excuse to tell a true story that happened to me back in the mid-80’s. Because…well, I’m old.

What’s my point here? It’s great to create processes and procedures to use in an emergency. Documents that identify processes to be followed and resources to be involved.

Ok, this one is mostly an excuse to tell a true story that happened to me back in the mid-80’s. Because…well, I’m old. What’s my point here? It’s great to create processes and procedures to use in an emergency. Documents that identify processes to be followed and resources to be involved. But if you don’t, make sure your people use them. You may end up calling my mom.

Visit our Learning Center Page to view more videos!

Our Top 10 Moments of 2022

Simplex-IT has had a busy year this year, from Tradeshows to our big office move, to our Annual Party at Quarter Up to our new Content Creation Team to our Awards, here are the Top 10 Moments of 2022.

Simplex-IT has had a busy year this year, from Tradeshows to our big office move, to our Annual Party at Quarter Up to our new Content Creation Team to our Awards, here are the Top 10 Moments of 2022.

Visit our Learning Center to view more videos!

What are OneDrive and SharePoint?

OneDrive is a Microsoft cloud storage service that lets you store your personal files in one place, share them with others, and get to them from any device connected to the internet. There are personal and business versions of OneDrive.

OneDrive is a Microsoft cloud storage service that lets you store your personal files in one place, share them with others, and get to them from any device connected to the internet. There are personal and business versions of OneDrive. Let’s focus on the business version.

Visit our Learning Center to view more videos!

What is Technical Debt?

You may have heard the term "Tech Debt", aka "Technology Debt", "design debt" or "code debt". It's a term that is commonly used to describe a situation where an organization is using a technology solution that...well, isn't the best available. But what does it mean, and is it a specific definition?

You may have heard the term "Tech Debt", aka "Technology Debt", "design debt" or "code debt". It's a term that is commonly used to describe a situation where an organization is using a technology solution that...well, isn't the best available. But what does it mean, and is it a specific definition?

Visit our Learning Center to view more videos.

What is an Algorithm?

An algorithm is simply a set of instructions given to precisely define a sequence of some kind. That's pretty much it! Usually, we're talking about instructions given to computer systems to allow them to do their thing.

An algorithm is simply a set of instructions given to precisely define a sequence of some kind. That's pretty much it! Usually, we're talking about instructions given to computer systems to allow them to do their thing. Web sites, applications, and even malware.

Visit our Learning Center to view more videos!

What is the Cost of Downtime?

How expensive is downtime? "The Server is down." Yeah, we hate to hear that. Because downtime is expensive. But how expensive? That's a really important number that we ignore way too much. Downtime.

How expensive is downtime? "The Server is down." Yeah, we hate to hear that. Because downtime is expensive. But how expensive? That's a really important number that we ignore way too much. Downtime. Suddenly going Amish. The thought drives a chill into the heart of CEO's everywhere.

Visit our Learning Center to view more videos!

What is the Dark Web?

Technically, the “Dark Web” is simply areas on the Internet that require specific credentials or software or configurations to access. Resources on the Dark Web do their best *not* to show up on search engines.

Technically, the “Dark Web” is simply areas on the Internet that require specific credentials or software or configurations to access. Resources on the Dark Web do their best *not* to show up on search engines, and all resources on the Dark Web do their darndest to be anonymous. To anyone.

Visit our Learning Center to view more videos!

What is Shadow IT?

Shadow IT is a term given to IT resources...hardware, software, subscriptions, services...that are used by an organization without the knowledge of whoever’s handling IT or cybersecurity for the organization.

What is Shadow IT? Shadow IT is a term given to IT resources...hardware, software, subscriptions, services...that are used by an organization without the knowledge of whoever’s handling IT or cybersecurity for the organization.

Visit our Learning Center to view more videos!

What are SSL Certificates?

SSL stands for "Secure Socket Layer" and are important in IT. Companies purchase SSL Certs from 3rd party resellers like GoDaddy or Network Solutions. These 3rd parties verify that the company is who they say they are.

SSL stands for "Secure Socket Layer" and are important in IT. Companies purchase SSL Certs from 3rd party resellers like GoDaddy or Network Solutions. These 3rd parties verify that the company is who they say they are.

Visit our Learning Center to view more videos!

Are IT Certifications Important?

Are IT Certifications worth it? Bob discusses advantanges for the individual, the hiring company and the employer for receiving IT Certifications.

Here at Simplex-IT we try to actively encourage our employees for developing new skills and certifications. We pay for the training, and we give bonuses and/or pay raises when they achieve their goals. We have employees here who hold certifications with Microsoft, Cisco, CompTIA, Sophos, Datto and more.

Visit our Learning Center to view more videos!

What Are IT Certifications?

Let's talk about IT certificates. There are 2 types: Vendor oriented and Vendor Neutral.

Let's talk about IT certificates. There are 2 types: Vendor oriented and Vendor Neutral.

Visit our Learning Center to view more videos!

What is IaaS, SaaS, & PaaS?

What is Infrastructure as a Service or IaaS, Software as a Service or SaaS, and Platform as a Service or PaaS?

In this video Kurt, our Senior Network Engineer, explains Infrastructure as a Service or IaaS, Software as a Service or SaaS, and Platform as a Service or PaaS?

Visit our Learning Center to view more videos!

What is the Difference Between Business Continuity and Disaster Recovery?

What is the Difference Between Business Continuity and Disaster Recovery? And which would you want for your business?

What is the Difference Between Business Continuity and Disaster Recovery? And which would you want for your business?

Visit our Learning Center to view more videos!

How Much Does the Cloud Cost?

So how much does the cloud cost? Well it depends on the size and complexity of what you want to use the cloud for. The price will increase when you start including things like VMs, replication, backups, and other applications.

So how much does the cloud cost? Well it depends on the size and complexity of what you want to use the cloud for. The price will increase when you start including things like VMs, replication, backups, and other applications.

Visit our Learning Center to view more videos!

What the Heck is Azure?

Azure is Microsoft’s version of a cloud service. Other companies like Amazon and Google also have their own versions of cloud services to choose from.

Azure is Microsoft’s version of a cloud service. Other companies like Amazon and Google also have their own versions of cloud services to choose from.

Visit our Learning Center to view more videos!

Why Does IT Have to be So Hard?

People are always asking us, "Why is IT so hard?". We love to make it as easy as possible by simplifying the complex. If all of these IT terms overwhelm you, then consider getting a partner for your organization to help you through it.

People are always asking us, "Why is IT so hard?". We love to make it as easy as possible by simplifying the complex. If all of these IT terms overwhelm you, then consider getting a partner for your organization to help you through it.

Visit our Learning Center to view more videos!

What's the Difference Between Public, Private, & Hybrid Clouds?

There are 3 types of clouds: Public- Private- Hybrid. Learn which option is best for you and your organization.

There are 3 types of clouds: Public, Private, and Hybrid. Learn which option is best for you and your organization.

Visit our Learning Center to view more videos!

Why Do I Need to Manage Passwords?

Why do I need to manage Passwords? Because passwords are a pain! Why do I need a Password Management system for my organization? Because passwords and users are a bigger pain!

Why do I need to manage Passwords? Because passwords are a pain! Why do I need a Password Management system for my organization? Because passwords and users are a bigger pain!

Visit our Learning Center for more videos!

What is the Cloud?

So, what the heck is the cloud? In the tech industry, the joke is that the cloud is somebody else’s computer. But to break it down, the cloud is taking the server in your office and migrating it to a resilient data center that you access over a private network or internet.

So, what the heck is the cloud? In the tech industry, the joke is that the cloud is somebody else’s computer. But to break it down, the cloud is taking the server in your office and migrating it to a resilient data center that you access over a private network or internet.

Visit our Learning Center for more videos!

What Kind of IT Support Can My Organization Use

5 ways organizations can get IT support. Depending on the complexity of your organization, you actually might be using more than one! But if your organization uses Abdication or Seagulls, we need to talk.

5 ways organizations can get IT support. Depending on the complexity of your organization, you actually might be using more than one! But if your organization uses Abdication or Seagulls, we need to talk.

Visit our Learning Center for more videos!

Is Multi Factor Authentication Really Necessary

Multifactor authentication is another layer of security beyond a password and there are many ways to introduce additional authentication methods.

Multifactor authentication is another layer of security beyond a password and there are many ways to introduce additional authentication methods. Some examples are: a physical device like a fob or a software that can be installed on your phone or device, fingerprints, facial recognition, voice recognition, something that can not be replicated by the bad guys.

Visit our Learning Center for more videos!