You've Been Breached!

So, your organization has suffered some kind of data breach. Encryption. Theft. Destruction. It’s a sucky day to the highest degree. It’s time for an Incident Response Plan. Actually, it’s past time for one. It’s too late for one, actually. But let’s talk about what you can do and should do. If you don’t have an Incident Response Plan, that is.

First, if you already have an organization with a strong cyber security background, contact them immediately & follow their lead.

But if you’re on your own, here are some steps. I want to be clear, these steps are if you don’t have an experienced party working with you at the moment (like…um…Simplex-IT, maybe?). Absolutely document, document, document what you’re doing!

But there are 4 focused steps:

First, stop the bleeding if you can. Get the best team you can together (both business and tech) and figure out how (ie credentials, network segmentation) you can slow things down.

Second, get an idea of what the exposure is. What types of data have been compromised (and how).

Third, notify. Start sharing the bad news. This includes law enforcement. And try to identify a single person to traffic information.

Fourth, time to learn. What happened? How could it have been prevented?

I want to stress, this is not an Incident Response plan. But it is a rough list of steps to consider if you don’t have an Incident Response Plan in place.

Bob Coppedge

About Bob Coppedge

Simplex-IT, CEO

Bob is the CEO of Simplex-IT. He has over 40 years’ experience in IT (Information Technology and in 2007 he created Simplex-IT to be the “good guys” in the IT world, specializing in making IT work for small to medium businesses and to “Simplify the Complex”. Bob is an industry leading expert with the ability to translate tech talk into everyday language. Bob has authored three books “The MSP’s Survival Guide to Co-Managed IT services”, “A CEO’s Survival Guide to Information Technology”, and his latest “I Don’t Want Your Job: Is Co-Managed IT services the Right fit for You?”. Bob regularly speaks at various national and area events, including IT Nation, DattoCon, Private Directors Association and more.

Connect with Bob on LinkedIn: https://www.linkedin.com/in/rlcoppedge/

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