If you've been an IT client of ours for a while, you've probably asked yourself, "how does our windows patching work? There have been some questions about Windows Patching, especially about that little popup that shows up on your screen. Here’s the deal.

A CIO (Chief Information Officer) is a high-level executive responsible for overseeing a company's information technology (IT) strategy and operations. A vCIO (virtual Chief Information Officer) is a consultant or an outsourced service provider who provides similar services as a CIO.

A server, in the IT world, is a specialized, powerful computer that serves a specific purpose. A server is a super-smart, super-organized computer that does important jobs for other devices, like your regular home computer or phone.

Think of your home or office as a city, and the internet as a vast network of roads connecting different cities. Now, think of a router as the traffic cop for your city. A router is a device that helps your computer or other devices connect to the internet. It's like a central hub that manages the flow of information between your devices and the internet.

“Bring Your Own Device” - or BYOD – is a policy where employees use their personal devices (phones, laptops, tablets, etc.) for work, rather than company-provided devices.

Identify malicious emails using the SLAM method – Sender, Links, Attachments, and Message. One of the biggest elements of any scam is urgency. The goal of any scammer is to get you to respond quickly, without enough time to think through the problem or to consult someone else.

We’ve all heard “Virus Alert” by Weird Al. Just me? Never mind. The important take away from the song is this: malware and other viruses can be scary. But how does it get from the attacker onto your computer, and from there, how does it spread through your company?

Hi there, I’m Sarah Brown. I first joined Simplex back in 2017, and only for a couple of months. If you have access to IT Glue, then you may have seen my work. 😉 I left to pursue a different career path, but life works in mysterious ways, and I ended up back here.

Megabytes, gigabytes, terabytes. We’ve all heard these words, seen them in file sizes on our computers, or storage remaining on our phones when we need to get rid of some of our pictures. But exactly how much is a gigabyte? What does it mean? Let’s get into it.