Think of your home or office as a city, and the internet as a vast network of roads connecting different cities. Now, think of a router as the traffic cop for your city. A router is a device that helps your computer or other devices connect to the internet. It's like a central hub that manages the flow of information between your devices and the internet.

“Bring Your Own Device” - or BYOD – is a policy where employees use their personal devices (phones, laptops, tablets, etc.) for work, rather than company-provided devices.

Hey, if your organization is using Microsoft 365, you're probably familiar with this part of the administrative role, and that is taking a look at your licenses. But have you ever seen this one? Microsoft Teams Exploratory? Either it's a trial or what the heck is it?

And what policies should you have for your organization? Short answer, it depends. This blog lists some common policies that are important for all companies to have. Without these policies, technology can't be aligned to any given standard. You set the policy, and then build out your standards.

BI stands for “Business Intelligence”. Like all acronyms in IT, the definition varies. But I like this definition: BI is a collection of software that allows organizations to analyze existing data and receive meaningful results.

Artificial Intelligence has been a topic of conversation in the tech industry for a while now. There’s been a lot of conversation around AI taking people’s jobs, increasing security concerns, and much more. Not to mention, it seems like there’s a TON of new technology coming to the market touting their AI capabilities.

How can IT create value for your organization? This question is tougher than it sounds. The simple answer is “try running your organization without IT”. But that’s lazy. Here are 6 ways that IT can bring value to most organizations. Of course, your mileage may vary.

AI can be used in manufacturing in many ways to improve efficiency, quality, and productivity. A few examples include: Predictive Maintenance, Quality Control, Supply Chain Optimization, Production Optimization, and Robotics and Automation to name a few.

Virtual Private Network (VPN) is a secure connection between two or more computers or devices that allows data to be transmitted and received over the internet without being exposed to malicious actors. It is commonly used to protect personal information, such as passwords and financial data, as well as provide access to restricted networks and websites.

Megabytes, gigabytes, terabytes. We’ve all heard these words, seen them in file sizes on our computers, or storage remaining on our phones when we need to get rid of some of our pictures. But exactly how much is a gigabyte? What does it mean? Let’s get into it.

OneDrive is a Microsoft cloud storage service that lets you store your personal files in one place, share them with others, and get to them from any device connected to the internet. There are personal and business versions of OneDrive. Let’s focus on the business version.

You may have heard the term “algorithm” circulated more and more lately, and like all newly emerging technologies, there are some fears and stigmas attached, some warranted, some not. But what is an algorithm? An algorithm is simply a set of instructions given to precisely define a sequence of some kind. That’s pretty much it!

“The Server is down.” Yeah, we hate to hear that. Because downtime is expensive. But how expensive? That’s a really important number that we ignore way too much. Downtime. Lost productivity! Unhappy customers! Shop floor at a standstill!

SSL certificates are important in IT. You go visit a web site and you want to know it’s safe. That the owner is who they say they are. The data on the site itself is secure and it’s not a fake site created by a bad actor.

The joke is that the cloud is somebody else’s computer. Actually, the cloud is taking the server in your office and migrating it to a resilient data center…

We’re talking about multi-factor authentication. So what does that mean? You might be more familiar with “two factor authentication”