To tackle this topic, we're going to break the managed service providers (MSP for short) into three tiers. Simplex-IT generally falls somewhere in the mid to high range. We'll never be the cheapest option, but we're usually not the most expensive either.

At Simplex-IT, we believe in building strong relationships with our clients by providing clear and transparent IT solutions that meet their unique business needs. We understand that every business is different and that's why we offer customized monthly IT agreements that cover everything required to maintain the status quo of your business operations.

What’s the difference between Break Fix and Managed Services? Let’s compare them against each other (with plusses and minuses). Of course we’re specifically talking as these concepts relate to IT resources for organizations.

Here at Simplex-IT we’ve developed our services around an annual cycle. We consistently watch the market for emerging technologies, evaluate, and then select the best options for our clients. Each year we modify our agreements to include the appropriate new and updated services. We call this Simplex-IT Managed Services, or SiMS for short.

There are three areas where MSP’s often have more flexibility and potential value than an internal IT department. Let’s talk about staffing, tools and standards and future technologies.

My dad was an insurance salesguy. From all accounts he was a pretty successful one. He liked to talk with potential clients about what would make his services a bad fit right out of the gate. So, in honor of my Dad, let’s talk about 5 reasons why your organization might not want to use an MSP for their IT support needs.

A situation where an organization can have a combination of both internal IT employees and a Managed Service Provider that is cheaper and more effective (and secure) then an exclusive use of either. There are 3 types of Co-Managed IT service agreements organizations can enter into.