Shadow IT is a term given to IT resources…hardware, software, subscriptions, services…that are used by an organization without the knowledge of whoever’s handling IT or cybersecurity for the organization.

Keep in mind Shadow IT isn’t necessarily evil. Or destructive. It’s…well, honestly you don’t know what it is. And that’s the problem.

Every time you log onto your computer, you’re doing so with your “User Account”. That’s not just your user name and password. It’s all of the setting specific to your account. Some of it’s about how programs should behave. Some of it’s about security.

My dad was an insurance salesguy. From all accounts he was a pretty successful one. He liked to talk with potential clients about what would make his services a bad fit right out of the gate. So, in honor of my Dad, let’s talk about 5 reasons why your organization might not want to use an MSP for their IT support needs.

A situation where an organization can have a combination of both internal IT employees and a Managed Service Provider that is cheaper and more effective (and secure) then an exclusive use of either. There are 3 types of Co-Managed IT service agreements organizations can enter into.

On July 5, in court, Travelers said it would not have issued a cyber insurance policy to an electronics manufacturing services company if they knew the company was not using MFA as it said. Recently that company suffered a ransomware attack.

SSL certificates are important in IT. You go visit a web site and you want to know it’s safe. That the owner is who they say they are. The data on the site itself is secure and it’s not a fake site created by a bad actor.

The simple answer is that computers aren't perfect. The bad guys are using low-tech emails from using common email addresses from a legit email provider like Gmail or Yahoo.

Silo IT is a form of IT services or support, usually as part of a Co-Managed IT relationship. The Internal IT folks of your organization might be doing a splendid job, but there’s this one thing they just don’t handle.

The joke is that the cloud is somebody else’s computer. Actually, the cloud is taking the server in your office and migrating it to a resilient data center…

We’re talking about multi-factor authentication. So what does that mean? You might be more familiar with “two factor authentication”