Hello! My name is Zach and I’m incredibly excited to be a part of the Simplex team! I have been in the IT field for a little over 2 years now and look forward to working with all of our amazing clients! I have learned a lot so far during my time with Simplex

We’ve all heard “Virus Alert” by Weird Al. Just me? Never mind. The important take away from the song is this: malware and other viruses can be scary. But how does it get from the attacker onto your computer, and from there, how does it spread through your company?

Backing up data is a critical process for any business to ensure the continuity of its operations in the event of a disaster. The frequency of backups, however, depends on several factors that are unique to each organization.

A Virtual CIO (Chief Information Officer) is a third-party consultant who provides strategic IT guidance to organizations on a part-time or project basis. As the title suggests, a Virtual CIO performs many of the same functions as a traditional, in-house CIO, but without being a full-time employee.

AI can be used in manufacturing in many ways to improve efficiency, quality, and productivity. A few examples include: Predictive Maintenance, Quality Control, Supply Chain Optimization, Production Optimization, and Robotics and Automation to name a few.

To tackle this topic, we're going to break the managed service providers (MSP for short) into three tiers. Simplex-IT generally falls somewhere in the mid to high range. We'll never be the cheapest option, but we're usually not the most expensive either.

I recently had the opportunity to attend Ad World 2023, a two-day event bringing together marketers and advertisers from around the world. The conference was an amazing opportunity to learn from some of the brightest minds in the industry and get insights into the latest trends and technologies shaping the future of marketing.

At Simplex-IT, we believe in building strong relationships with our clients by providing clear and transparent IT solutions that meet their unique business needs. We understand that every business is different and that's why we offer customized monthly IT agreements that cover everything required to maintain the status quo of your business operations.

I attended Ad World at the end of March, the annual online conference for digital advertising and marketing professionals. I wanted to share some of the highlights from it, particularly how AI is impacting the marketing profession, and some takeaways from Seth Godin's keynote speech.

At the end of 2022 artificial intelligence entered the mainstream with tools like ChatGPT, DALL E, and more, becoming wildly popular. As with any tool, they can be a powerful force for positive change in the world, but in the wrong hands they could cause harm. So how is AI technology empowering hackers?

In today’s fast-paced work environment, it’s not uncommon to receive messages and emails from colleagues and superiors requesting assistance or information. However, with the rise of cyber threats, it’s important to take a moment to pause and think before reacting to these messages, especially when they involve financial transactions or sensitive information.

In today’s digital age, businesses heavily rely on cloud solutions to store and manage their data. While cloud technology has proven to be highly convenient and efficient, it also comes with some risks. One of the most common sources of data breaches is the misconfiguration of cloud solutions.

3CX is a popular provider of VOIP services, and CrowdStrike has recently identified a vulnerability in the 3CX Desktop App, which affects certain versions of the installed application. The currently known affected versions are:

Attention all Microsoft Outlook users! A new vulnerability has been revealed, and it's a pretty scary one. Essentially, a malicious entity can send an email to a user without any action on their part, and potentially obtain their password. Considering how much sensitive information is shared via email, this is a major concern.

I just stole a laptop and took out the hard drive. I now have access to everything on it, regardless of the password used to log on. Just attach it to another computer, and I've got everything. Unless it's encrypted. Data encryption is the process of encoding data stored on your laptop so that it can only be accessed by an authorized user.

In recent times, we have witnessed a significant banking collapse, including the downfall of Silicon Valley Bank, which has created chaos and confusion in the financial industry. As businesses and individuals attempt to navigate this unprecedented situation, it is essential to remember that scammers often take advantage of such events.

Virtual Private Network (VPN) is a secure connection between two or more computers or devices that allows data to be transmitted and received over the internet without being exposed to malicious actors. It is commonly used to protect personal information, such as passwords and financial data, as well as provide access to restricted networks and websites.

We’ve said it several times before. The last line of defense for almost all bad things in IT is a good backup. Does it make sense that your Microsoft 365 data…emails, contacts, calendars, SharePoint Online, OneDrive for Business, Teams…should absolutely be backed up and protected. Is it (I hear you cry)?

Hi there, I’m Sarah Brown. I first joined Simplex back in 2017, and only for a couple of months. If you have access to IT Glue, then you may have seen my work. 😉 I left to pursue a different career path, but life works in mysterious ways, and I ended up back here.

Recently, I had the opportunity to attend the Right Of Boom security conference down in Dallas. This conference is focused on the defensive operations that managed service providers should be taking in order to respond to the ever evolving threat landscape. I left this conference with a ton of ideas to increase the security posture for our clients, but also to be better prepared in the event of a security incident.