Shiny new tech can be exciting! It promises increased efficiency, happier employees, and a competitive edge. But that promise can turn into a financial nightmare if you neglect employee training and change management. When employees have trouble using their business tools, productivity drops. Mistakes can be made, and customer service can fall.

Here’s a topic that’s been making headlines and causing sleepless nights for many: Cyber extortion. Is it something that’s on your radar? It should be, because it might affect your business one day. What is cyber extortion?

Business Email Compromise (BEC) is not just a threat to businesses; it's a modern-day manifestation of the classic con game, updated for the digital age. In essence, BEC is a type of cybercrime where attackers gain access to a corporate email account and use it to conduct unauthorized transactions or extract sensitive information from unsuspecting victims.

Microsoft has issued an important update: If you’re using Windows 11, you need to upgrade to version 23H2 before October 8th, 2024. After this, older versions will no longer receive essential security updates, putting your systems at risk. Why is this important?

In today's digital world, smooth IT operations are crucial for businesses, but interruptions can pose challenges. High Availability (HA) addresses this by ensuring IT systems operate continuously and reliably, even during failures or heavy usage.

Staying on top of how your technology is set up is crucial for maintaining a reliable network. And one often-overlooked aspect is managing which applications start up when your business’s PCs start up.

Microsoft has expanded the availability of one of its most dynamic tools to SMBs. A tool that can be a real game-changer for growth. Copilot for Microsoft 365 is a powerful new addition to the M365 suite. It was first offered to enterprise customers only. But Copilot is now open to businesses of all sizes as long as they have Microsoft 365 Business Standard or Business Premium.

In Northeast Ohio and beyond, many businesses are reluctant to replace computers every five years, especially when they appear to be functioning adequately. However, using outdated technology can lead to significant, often hidden costs that impact your business's efficiency and success. Here's why keeping your IT infrastructure up to date is essential.

Microsoft 365 has been adding some amazing AI innovations. They sit inside tools like Word, Excel, PowerPoint, Teams, and more. These smart Copilot features can enhance your experience and boost productivity. Copilot is designed to be your virtual collaborator.

Every year, Simplex-IT hosts an epic anniversary celebration at Quarter Up Arcade Bar, and this year was no different. We had a fantastic time with a great mix of clients, new faces, and old friends celebrating another fantastic year. A huge shoutout to the amazing Quarter Up staff for making this event memorable!

What is the cost comparison between hiring internal IT vs outsourcing IT? When evaluating the cost comparison between hiring internal IT staff versus outsourcing IT services to a managed service provider (MSP), several factors come into play. Here’s a breakdown of the key considerations.

Extensions are incredibly popular because they can add so much functionality to your browser. But just as you need to be careful when installing new apps on your phone, you must also be cautious when adding new extensions to your browser. That’s because they come with a risk of malware.

Your business is a complex ecosystem where different devices, machines, and systems interact to perform various tasks. Now, think about connecting all these devices to the internet, allowing them to communicate, collect data, and make decisions autonomously. That's essentially what the Internet of Things (IoT) is all about.

Microsoft is working on an update that will allow Windows 11 File Explorer to directly access files on your Android phone, making file transfers smoother and faster than ever before. Why’s this is such a big deal and how it can boost productivity for you and your team?

In today's world, email communication is at the heart of almost every organization, and ensuring the security of our emails is vital. Whether you're sending confidential documents or sharing personal information, protecting sensitive data against cyber threats is becoming increasingly important. This is where Secure Email Gateways come into play.

Microsoft Edge for Business has just rolled out new data leak control capabilities. And that could be a good thing for keeping your sensitive info safe. What are data leak control capabilities? In plain English, they help prevent your sensitive information from getting out to the wrong people. Think of it as having an extra lock on your digital doors, making sure only the right people have access.

It can be challenging to keep up with the ever-evolving cyber threat landscape. Companies need to process large amounts of data. As well as respond to incidents quickly and effectively. Managing an organization’s security posture is complex. That’s where Microsoft Security Copilot comes in.

In the ever-evolving world of technology, securing our wireless networks is crucial to protecting our data and privacy. If you've ever wondered about those cryptic acronyms like WPA, WPA2, and WPA3, this blog will to help you understand the basics of wireless security. Without delving into too much technical jargon, these protocols use advanced encryption algorithms to encode the data transmitted between your device and the Wi-Fi router.

Getting your team to report security issues quickly is something that’s important for your business… but maybe something that might not have crossed your mind before. You might think that with so many security tech tools, you’re covered. But guess what? Your employees are your first line of defense, and they’re irreplaceable when it comes to spotting and reporting security threats.

You just submitted a service ticket and don’t know what’s next. Here’s what you can expect: Throughout the life of your ticket, you’ll receive emails when the ticket is updated. Sometimes these updates are automatically generated, and other times they are messages from real life technicians working on your issue.