Brad Gross is back! Bob and Brad are here to discuss MSPs, Managed Service Providers, to break the barrier between being an MSP and understanding what an MSP is. Brad is full of great tips and advice for MSP’s so make sure you listen to the full show!
This week’s guest is Dianna Geairn, Customer Success Executive at Devtech. We’re talking about technology sales, but more specifically complex sales, long sales cycles, and the consultative style approach. Sales is such a broad topic with thousands of different sales styles. We’re breaking up the common myths about being successful in your own sales way.
In the MSP world, a lot of people post pictures of them travelling to different conferences, events, or whatever it may be. But not Bob, he thinks it’s silly. When building Simplex-IT's brand, it’s not the Bob Coppedge show. Despite his ego, Simplex-IT isn’t only about Bob.
Do you know how manPlay Videoy weird holidays there are? We don’t either but we still like celebrating them. Our favorites are Bring Your Teddy Bear to Work Day, National Pizza Day, and most importantly, Pi Day. Hayley and Cassie, half of Simplex-IT's marketing team, join Bob to discuss why it’s important to celebrate things as a company.
Everyone’s an AI expert these days. It’s the cool thing to be! We’re not talking about that today though; we’re talking about geek history and AI. Microsoft launched their AI tool named Copilot and are adding a button for it to the Windows 11 update. Why are they doing this? Well... it’s because of Obi Wan Kenobi.
It’s our first crossover episode! Matthew and Zach over at @FortMesa invited Bob onto their podcast and joined him on Biz-Tech Twists. @FortMesa is a leading cybersecurity solution helping technology service providers build great cybersecurity businesses.
Bob was joined this week by Brad Reynolds, Senior VP of Artificial Intelligence at Expedient, and Brad’s teaching Bob about AI. You’ve heard of the industrial revolution, so wouldn’t you say we’re in the AI revolution? It seems like it’s changing every day and Brad’s here to make it make sense.
Simplex-IT was just part of an apparent cyber hack but how bad was it? This attack targeted our business account connected to a popular job search website. Bad actors were able to bypass the MFA with this website and log into our account because, well, there weren’t any MFA steps in place. Thankfully, nothing bad came out of this attack but it does make us wonder, has this happened to any other company before?
Welcome back to another episode of Biz-Tech Twists. Bob was joined this week by two very special guests. Cassie and Hayley from Simplex-IT's marketing dream team. Simplex-IT has been putting out a lot of “Breaking News” style videos recently and wants to let other businesses know the impact and process of these videos.
Bob absolutely loves solar eclipses and will actually travel pretty far to see them. He also knows a lot about how to safely watch a solar eclipse. Hopefully you enjoy this somewhat scientific episode.
We’ve got a backwards episode for you today and Bob’s still talking about Legos. Melissa Hockenberry, owner of First Things First Training and Consulting LLC, joins Bob in the virtual space to discuss customer experiences and how we can make it as enjoyable as possible.
You’re an idiot, I’m an idiot, we’re all idiots. Well, according to Bob. Don’t get offended yet, Bob actually is right on this one. Just like how we’re all idiots, we’re all experts too. Everyone is a subject matter expert in one topic or another but usually it’s a topic we’re interested in. What subject are you an expert in?
Will Brooks, Solutions Engineer at FifthWall Solutions, joins Bob this week for another fun filled episode. We’re talking insurance! You have insurance to protect your vehicle, so why not protect your digital space too?
Before everyone starts yelling at Bob, he might actually have a point here. Back in his day, kids were thrown outside and told to play. They used toys that didn’t come with instructions. Business is sort of like that too. More and more people are looking to follow an outlined set of directions when it comes to running their business. Is this better than how it used to be?
Bob has another special guest this week, Vicky Bruns from @connectwise, talking about business relationships with vendors. These “relationships” used to solely be transactional, but 2020 showed us a new kind of relationship.
IT used to be more about technology than the information. Then it switched to focusing on information rather than the technology. We started to look more at the data side of things and have been turning it into useful information. But what are the 3 biggest changes in IT recently?
This week’s show is a special one. Bob is joined by the founder of Serving Strong Enterprises, Scott Couchenour. That’s pronounced coke-an-hour. Yummy. Scott is a life coach helping business owners in their 3rd quarter of life reinvigorate themselves instead of burning out. He’s turning negatives into positives.
Let’s talk about presenting. Back in the old days, presenting used to mean perfection. Everything about what you were saying, standing, and the way you were dressed had to be perfect to a certain standard. What are the rules of presentations today?
Sarah Pervo, President at Artemis Staffing & Recruiting, joins Bob in the studio this week. They’re talking about how important soft skills are for your business atmosphere and why it’s so important for IT professionals to have soft skills.
Advertising is all about grabbing the attention of customers as quickly as possible. And now with social media, advertising is everywhere. But how can businesses differentiate themselves in a saturated advertisement model?
