Bob Coppedge Bob Coppedge

3CX New Vulnerability

3CX is a popular provider of VOIP services, and CrowdStrike has recently identified a vulnerability in the 3CX Desktop App, which affects certain versions of the installed application. The currently known affected versions are:

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Cybersecurity, Article2 Adam Evans, CISSP Cybersecurity, Article2 Adam Evans, CISSP

New Microsoft Outlook Vulnerability 

Attention all Microsoft Outlook users! A new vulnerability has been revealed, and it's a pretty scary one. Essentially, a malicious entity can send an email to a user without any action on their part, and potentially obtain their password. Considering how much sensitive information is shared via email, this is a major concern.

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Cybersecurity, Article2 Bob Coppedge Cybersecurity, Article2 Bob Coppedge

What is Laptop Encryption?

I just stole a laptop and took out the hard drive. I now have access to everything on it, regardless of the password used to log on. Just attach it to another computer, and I've got everything. Unless it's encrypted. Data encryption is the process of encoding data stored on your laptop so that it can only be accessed by an authorized user.

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General Technology, Article2 Bob Coppedge General Technology, Article2 Bob Coppedge

How Do You Choose The Right VPN For Your Business?

Virtual Private Network (VPN) is a secure connection between two or more computers or devices that allows data to be transmitted and received over the internet without being exposed to malicious actors. It is commonly used to protect personal information, such as passwords and financial data, as well as provide access to restricted networks and websites.

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Article, Cybersecurity Bob Coppedge Article, Cybersecurity Bob Coppedge

Does Microsoft Back Up Your 365 Data?

We’ve said it several times before. The last line of defense for almost all bad things in IT is a good backup. Does it make sense that your Microsoft 365 data…emails, contacts, calendars, SharePoint Online, OneDrive for Business, Teams…should absolutely be backed up and protected. Is it (I hear you cry)?

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Sarah Brown Sarah Brown

Welcome Sarah!

Hi there, I’m Sarah Brown. I first joined Simplex back in 2017, and only for a couple of months. If you have access to IT Glue, then you may have seen my work. 😉 I left to pursue a different career path, but life works in mysterious ways, and I ended up back here.

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Adam Evans, CISSP Adam Evans, CISSP

Right Of Boom Security Conference 2023

Recently, I had the opportunity to attend the Right Of Boom security conference down in Dallas. This conference is focused on the defensive operations that managed service providers should be taking in order to respond to the ever evolving threat landscape. I left this conference with a ton of ideas to increase the security posture for our clients, but also to be better prepared in the event of a security incident.

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Adam Evans, CISSP Adam Evans, CISSP

Zero Trust World Conference 2023

Recently I had the opportunity to attend Zero Trust World in Orlando. This was an excellent security centric conference for Managed Service Providers. The focus of this conference was on defensive security practices, including the concept of Zero Trust. Over the course of two days, we had the opportunity to see some of the offensive tradecraft used by attackers and methods defenders can use to protect their environments.

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Cassie Riebau Cassie Riebau

Announcing The Launch of Our Podcast: Biz-Tech Twists!

Exciting news for all the business and technology enthusiasts out there! Biz-Tech Twists, a new podcast, is set to launch on March 1, 2023. This podcast promises to offer a unique perspective on the intersection of business and technology. 

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Bob Coppedge Bob Coppedge

What is Cloud Computing?

Traditional on-premises is the server that is in your basement closet. Where you are responsible for everything. So it is like you are making a pizza from scratch at home. You are responsible for everything like the table, soda, electricity, and everything down to the toppings.

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Patti Smerk Patti Smerk

What Are the Pros and Cons of Outsourcing IT Services?

Outsourcing IT services is becoming increasingly popular among businesses of all sizes. It can be a great way to save money, reduce overhead costs, and access specialized expertise. However, there are also potential drawbacks to outsourcing IT services that should be considered before making the decision.

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Article, Cybersecurity Patti Smerk Article, Cybersecurity Patti Smerk

Keylogger…What Is It and What Does It Do?

Keyloggers are programs that capture everything you type. Passwords, credit card numbers, the webpages, answers to security questions – all by logging your keyboard strokes. The program is installed on your computer, usually through some form of spyware, and records what you type. All of this is then sent to the the bad guys use it to in a number of their bad guys ways.

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Patti Smerk Patti Smerk

What is an Example of an IT Service?

Information technology (IT) services are a critical component of any business, providing the infrastructure and support necessary to keep operations running smoothly. IT services can range from basic network setup and maintenance to more complex solutions such as cloud computing and data analytics. In this blog post, we’ll explore what an example of an IT service is and how it can benefit your business.

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Adam Evans, CISSP Adam Evans, CISSP

Legacy Operating Systems and Compliance Mandates 

We’re going to take a moment to talk about legacy operating systems and compliance frameworks. Before we get into the technical details, let’s define what we mean by a legacy operating system. A legacy operating system is defined as a platform that is no longer used due to the availability of newer or updated versions.

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