At Simplex-IT, we believe in building strong relationships with our clients by providing clear and transparent IT solutions that meet their unique business needs. We understand that every business is different and that's why we offer customized monthly IT agreements that cover everything required to maintain the status quo of your business operations.

I attended Ad World at the end of March, the annual online conference for digital advertising and marketing professionals. I wanted to share some of the highlights from it, particularly how AI is impacting the marketing profession, and some takeaways from Seth Godin's keynote speech.

At the end of 2022 artificial intelligence entered the mainstream with tools like ChatGPT, DALL E, and more, becoming wildly popular. As with any tool, they can be a powerful force for positive change in the world, but in the wrong hands they could cause harm. So how is AI technology empowering hackers?

In today’s fast-paced work environment, it’s not uncommon to receive messages and emails from colleagues and superiors requesting assistance or information. However, with the rise of cyber threats, it’s important to take a moment to pause and think before reacting to these messages, especially when they involve financial transactions or sensitive information.

In today’s digital age, businesses heavily rely on cloud solutions to store and manage their data. While cloud technology has proven to be highly convenient and efficient, it also comes with some risks. One of the most common sources of data breaches is the misconfiguration of cloud solutions.

3CX is a popular provider of VOIP services, and CrowdStrike has recently identified a vulnerability in the 3CX Desktop App, which affects certain versions of the installed application. The currently known affected versions are:

Attention all Microsoft Outlook users! A new vulnerability has been revealed, and it's a pretty scary one. Essentially, a malicious entity can send an email to a user without any action on their part, and potentially obtain their password. Considering how much sensitive information is shared via email, this is a major concern.

I just stole a laptop and took out the hard drive. I now have access to everything on it, regardless of the password used to log on. Just attach it to another computer, and I've got everything. Unless it's encrypted. Data encryption is the process of encoding data stored on your laptop so that it can only be accessed by an authorized user.

In recent times, we have witnessed a significant banking collapse, including the downfall of Silicon Valley Bank, which has created chaos and confusion in the financial industry. As businesses and individuals attempt to navigate this unprecedented situation, it is essential to remember that scammers often take advantage of such events.

Virtual Private Network (VPN) is a secure connection between two or more computers or devices that allows data to be transmitted and received over the internet without being exposed to malicious actors. It is commonly used to protect personal information, such as passwords and financial data, as well as provide access to restricted networks and websites.

We’ve said it several times before. The last line of defense for almost all bad things in IT is a good backup. Does it make sense that your Microsoft 365 data…emails, contacts, calendars, SharePoint Online, OneDrive for Business, Teams…should absolutely be backed up and protected. Is it (I hear you cry)?

Hi there, I’m Sarah Brown. I first joined Simplex back in 2017, and only for a couple of months. If you have access to IT Glue, then you may have seen my work. 😉 I left to pursue a different career path, but life works in mysterious ways, and I ended up back here.

Recently, I had the opportunity to attend the Right Of Boom security conference down in Dallas. This conference is focused on the defensive operations that managed service providers should be taking in order to respond to the ever evolving threat landscape. I left this conference with a ton of ideas to increase the security posture for our clients, but also to be better prepared in the event of a security incident.

Recently I had the opportunity to attend Zero Trust World in Orlando. This was an excellent security centric conference for Managed Service Providers. The focus of this conference was on defensive security practices, including the concept of Zero Trust. Over the course of two days, we had the opportunity to see some of the offensive tradecraft used by attackers and methods defenders can use to protect their environments.

Exciting news for all the business and technology enthusiasts out there! Biz-Tech Twists, a new podcast, is set to launch on March 1, 2023. This podcast promises to offer a unique perspective on the intersection of business and technology. 

Megabytes, gigabytes, terabytes. We’ve all heard these words, seen them in file sizes on our computers, or storage remaining on our phones when we need to get rid of some of our pictures. But exactly how much is a gigabyte? What does it mean? Let’s get into it.

Traditional on-premises is the server that is in your basement closet. Where you are responsible for everything. So it is like you are making a pizza from scratch at home. You are responsible for everything like the table, soda, electricity, and everything down to the toppings.

What is "simulated phishing?" Well, let’s start by saying that phishing is a way of contacting someone by posing to be someone else, usually in the form of an email, text message or even phone call. But what is "simulated" phishing?

Spoiler alert: Get rid of Flash. Ok, here's the thing. Adobe Flash was an add-on to most web browsers back in the day. It really enabled web sites to do a lot. It especially makes it easier for bad guys to do bad things.

Outsourcing IT services is becoming increasingly popular among businesses of all sizes. It can be a great way to save money, reduce overhead costs, and access specialized expertise. However, there are also potential drawbacks to outsourcing IT services that should be considered before making the decision.