Remember an MSP is essentially an extension of your company, your partner, one that’s going to monitor and manage your entire IT environment on an ongoing basis. If that’s not what you’re looking for, there are plenty of other options for you before you hire your own internal IT.

Security awareness training is a critical component of any organization's security strategy. It involves training employees on common security risks and how to recognize and avoid them. This includes identifying phishing emails, scam calls, and text messages, as well as learning how to follow electronic funds transfer procedures and more!

At Simplex-IT, our extensive experience and expertise in the IT industry, as well as our willingness to share our honest thoughts and feelings, many clients also inquire about our competitors in the region. We believe that informed customers are better equipped to make the right decisions for their business.

Take time now to develop some standard IT Policies such as Upgrades, Acceptable Use, and/or Bring Your Own Device. This way you have repeatable processes for each annual assessment and employees are aware of your expectations.

How can IT create value for your organization? This question is tougher than it sounds. The simple answer is “try running your organization without IT”. But that’s lazy. Here are 6 ways that IT can bring value to most organizations. Of course, your mileage may vary.

As technology continues to advance, businesses of all sizes rely on their IT to support their success. With this growing reliance on technology comes the need for expert IT support, leading many businesses to turn to IT Managed Service Providers (MSPs). However, not all MSPs are created equal, and choosing the wrong one can be a costly mistake.

Identify malicious emails using the SLAM method – Sender, Links, Attachments, and Message. One of the biggest elements of any scam is urgency. The goal of any scammer is to get you to respond quickly, without enough time to think through the problem or to consult someone else.

Ok, you got hacked, now what? Ok, first of all, got a cyber response plan? Use it. If you don't? Then if you have cyber insurance, contact your insurance people. If you're not sure, contact your IT support folks. But don't start "fixing the problem”.

Does your organization have an unsupported version of Exchange (2013 or older), or you’re not keeping up with patching? If so, you might be looking at some problems delivering emails to MS 365 in the near future.

Hello! My name is Zach and I’m incredibly excited to be a part of the Simplex team! I have been in the IT field for a little over 2 years now and look forward to working with all of our amazing clients! I have learned a lot so far during my time with Simplex

We’ve all heard “Virus Alert” by Weird Al. Just me? Never mind. The important take away from the song is this: malware and other viruses can be scary. But how does it get from the attacker onto your computer, and from there, how does it spread through your company?

Backing up data is a critical process for any business to ensure the continuity of its operations in the event of a disaster. The frequency of backups, however, depends on several factors that are unique to each organization.

A Virtual CIO (Chief Information Officer) is a third-party consultant who provides strategic IT guidance to organizations on a part-time or project basis. As the title suggests, a Virtual CIO performs many of the same functions as a traditional, in-house CIO, but without being a full-time employee.

AI can be used in manufacturing in many ways to improve efficiency, quality, and productivity. A few examples include: Predictive Maintenance, Quality Control, Supply Chain Optimization, Production Optimization, and Robotics and Automation to name a few.

To tackle this topic, we're going to break the managed service providers (MSP for short) into three tiers. Simplex-IT generally falls somewhere in the mid to high range. We'll never be the cheapest option, but we're usually not the most expensive either.

I recently had the opportunity to attend Ad World 2023, a two-day event bringing together marketers and advertisers from around the world. The conference was an amazing opportunity to learn from some of the brightest minds in the industry and get insights into the latest trends and technologies shaping the future of marketing.

At Simplex-IT, we believe in building strong relationships with our clients by providing clear and transparent IT solutions that meet their unique business needs. We understand that every business is different and that's why we offer customized monthly IT agreements that cover everything required to maintain the status quo of your business operations.

I attended Ad World at the end of March, the annual online conference for digital advertising and marketing professionals. I wanted to share some of the highlights from it, particularly how AI is impacting the marketing profession, and some takeaways from Seth Godin's keynote speech.

At the end of 2022 artificial intelligence entered the mainstream with tools like ChatGPT, DALL E, and more, becoming wildly popular. As with any tool, they can be a powerful force for positive change in the world, but in the wrong hands they could cause harm. So how is AI technology empowering hackers?

In today’s fast-paced work environment, it’s not uncommon to receive messages and emails from colleagues and superiors requesting assistance or information. However, with the rise of cyber threats, it’s important to take a moment to pause and think before reacting to these messages, especially when they involve financial transactions or sensitive information.