I’m sure you’ve probably heard me joke by now that you do NOT want me to touch anything tech-related because I have no idea what I am doing. Pretty disheartening coming from someone who works for an MSP, right? What if I told you that is what makes me a great fit for the Client Relations role? Just hear me out.

What if we told you your business could have its own personal assistant that’s always ready to help, can answer virtually any question, and even change system settings on your devices? It might sound too good to be true, but thanks to Microsoft’s innovative new AI chatbot, Copilot, it’s a reality.

Did you ever imagine a world where the lengthy, complicated passwords people often forget would become a thing of the past? It seems that day might be arriving sooner than we anticipated. Google has officially made Passkeys the default sign-in method for all personal accounts on its network, signaling the beginning of a new era in online security.

Are you a business owner or manager in search of a reputable IT service provider but unsure where to begin? You're not alone. In today's technology-driven world, selecting the right IT support company is crucial for your business's success. In this blog post, we will discuss key factors to consider when choosing a reputable IT provider, backed by three illustrative examples.

Here at Simplex-IT, we understand looking for a new IT provider isn't fun. Pushy salespeople. Condescending IT jerks. We take a consultative approach, because we’re genuinely interested in supporting the success of your business through IT. Our proven 4 step process was designed to make this process easy.

Hey, if your organization is using Microsoft 365, you're probably familiar with this part of the administrative role, and that is taking a look at your licenses. But have you ever seen this one? Microsoft Teams Exploratory? Either it's a trial or what the heck is it?

Managed service providers (MSPs) and managed security services providers (MSSPs) are two terms that are often used interchangeably in the IT industry, but they are not the same thing. While there may be some overlap in the services they provide, there are significant differences between the two.

Microsoft is rolling out a brand-new version of Teams, its video conference, collaboration, and chat platform. We’re being promised a faster and easier way to work. And we all could use a bit of that, couldn’t we?

In today's digital age, data security has become a top priority for organizations across industries. With the increasing frequency and sophistication of cyber-attacks, it's critical for businesses to have a dedicated professional responsible for their overall information security.

Business impact analysis (BIA) is an essential component of a company's risk management process. It involves assessing and analyzing potential risks that could disrupt the organization's operations and result in financial or reputational losses.

Windows end of life is a critical aspect that every individual and organization should be aware of to ensure the safety and security of their systems and sensitive data. In simple terms, Windows end of life refers to the point when Microsoft stops supporting a version of Windows.

If you are anything like me, there are times when you would rather cross a busy street blindfolded than ask someone for help. Whether it be an aversion to “bothering” someone or simply not wanting to admit that you need assistance, sometimes suffering in silence just feels like the preferable option when dealing with an issue.

New research has uncovered an unexpected twist in the tale of cyber security risks – your tech-savvy younger employees may be your biggest vulnerability. Shocked? Let’s dive into the details.

Microsoft 365 is a versatile suite of productivity tools that businesses around the world rely on for their day-to-day operations. While most users are familiar with the basic applications like Word, Excel, and Outlook, there is a treasure trove of other free toolsthat can greatly enhance your business processes.

Hope you all enjoyed our work this month as part of Cybersecurity Awareness Month. We wanted to take a second to recap the main ideas for this year, but since it’s Halloween – we’re going to put a spooky little twist on this.

We’ve all been there, going about our day and then we receive the notification ‘An update is available for your software, install now?’ This can be annoying, but it’s actually a critical item to maintain the security of your applications.

How many times have you opened WordPad in Windows when you meant to open Notepad? It looks like that problem will soon be gone for good.

This year’s fourth quarter is going to be the precursor to some very useful new offerings in next year’s first quarter. As most of you already know, Simplex-IT has experienced some big changes in the past few months, and Client Relations is no exception.

We’ve all seen the headlines, right? ‘Company ABC was impacted by a security incident. They’ve notified the appropriate authorities and are working with their 3rd party contractors to respond. Impacted individuals will be notified.’ But what does this look like for the every day person impacted by these incidents?

In today’s connected world we often have dozens of online accounts – whether it be for banking, shopping, work, or entertainment. But it often seems like every time we turn around another service was compromised or there’s an attempt to hack into accounts. So what can you do to keep your accounts safe and secure?