We know that businesses looking for IT support often face a frustrating challenge: finding clear and upfront pricing information. Our new pricing page outlines the key differences between our services and we’ve also introduced a pricing calculator.

Public Wi-Fi is everywhere these days – coffee shops, airports, hotels, trains. It’s super convenient, especially for business travelers or anyone working remotely. But what if I told you that hopping on that free Wi-Fi could expose your business data to cyber criminals?

In today's digital landscape, cyber threats are everywhere, and businesses of all sizes are vulnerable. That's why we're diving into a question we get a lot: "What is Endpoint Detection and Response, and why is it essential for modern businesses?" Whether you're managing security for a growing company or just want to stay informed, understanding EDR can be a game-changer.

First you need to pause and assess. Before taking any action, take a deep breath. Rushing to “fix” things immediately might seem natural, but it can actually cause more harm than good. Why? Because once you’re hacked, your IT systems effectively become a crime scene.

Ever feel like you’re racing to keep up with all the new tech out there? You’re not the only one. Businesses are spending more on software than ever before… and it’s in no small part due to “FOMO” – fear of missing out. In fact, a recent report shows that 76% of businesses are bumping up their software budgets

Hey there, folks! It’s your friendly neighborhood MSP, Simplex IT. Today, we’re diving into the latest rebranding adventure from our pals over at Microsoft. You know them, you love them, and now they’re changing things up... again.

Most people have heard of an IP address, but do you know what it really is? Or that there are two different kinds? There's a public IP address and a private IP address. Here's the difference between them.

Effectively prompting AI is crucial to getting the results you want, and it involves more than just typing in a question or request. Here’s a guide on how to craft effective AI prompts, inspired by insights from IT professionals.

If you’re logging into accounts with just a username and password, you’re using only the most basic security—just one layer. And in today’s threat landscape, that’s no longer enough. That’s why Multi-Factor Authentication, or MFA, is becoming a must-have.

When it comes to IT purchases, the temptation to go for the cheapest option can be strong, especially when trying to stick to a budget. But is buying the cheapest IT stuff really smart? The answer is more complex than a simple yes or no. While saving money upfront might seem like a win, the long-term implications could end up costing you more in the end.

If you’ve been using Windows 10 for a while, you might be curious about Windows 11. Released in October 2021, Windows 11 is Microsoft’s latest operating system (OS) and comes with several notable changes, both in looks and functionality. Let's dive into the main differences

In today’s digital landscape, cyber threats are everywhere—from ransomware attacks to data breaches, and everything in between. Businesses of all sizes are under constant threat of these costly incidents, so how do you prepare for the worst? This is where cyber insurance comes into play.

A recent study found that 90% of business leaders felt confident that their IT systems today are “best in class”. But how about tomorrow? When technology is no longer supported by the manufacturer or software creator, it’s like driving a car that hasn’t had a service in years. Sure, it might run fine for now – but sooner or later, it’s going to break down

Social engineering is a type of cyberattack that doesn’t involve breaking into your computer systems with advanced hacking tools. Instead, it involves tricking people into giving away sensitive information, like passwords, bank details, or private business data.

Welcome to Simplex-IT's 2024 year in review! It has been an incredible year filled with growth, achievements, and exciting milestones. From earning certifications and awards to hosting amazing events and expanding our team, we’re thrilled to share some of the highlights that made 2024 unforgettable. Let’s dive in!

The Industrial Internet of Things (IIoT) is transforming the way industries operate, bringing the power of connectivity and data analysis to manufacturing, energy, transportation, and other industrial sectors. But what exactly is IIoT, and why is it such a game-changer?

Outsourcing IT management is a strategy that can offer both benefits and challenges, and whether it's the right choice for your business depends on various factors. One of the primary reasons companies choose to outsource IT management is cost-effectiveness. Maintaining an in-house IT team can be expensive, especially for small to medium-sized businesses.

If you get a call claiming to be from Microsoft Teams support, think twice before doing what they ask. There’s a new trend for scammers to pose as “help desk” staff, with the aim of tricking employees into letting them take over their devices.

As we approach 2025, many businesses may not realize that their older Windows systems are reaching a crucial milestone. If you’re still using Windows 7, Windows 8.1, Windows Server 2008 R2, or Windows SBS 2011, there’s an important date you need to know: March 31, 2025.

If you’ve installed version 24H2 of Windows 11 for your business, you might have noticed an annoying glitch in File Explorer. File Explorer is that familiar window you use to browse your files and folders. Some people are running into issues with the “See more” menu after downloading this update.