This year’s fourth quarter is going to be the precursor to some very useful new offerings in next year’s first quarter. As most of you already know, Simplex-IT has experienced some big changes in the past few months, and Client Relations is no exception.

We’ve all seen the headlines, right? ‘Company ABC was impacted by a security incident. They’ve notified the appropriate authorities and are working with their 3rd party contractors to respond. Impacted individuals will be notified.’ But what does this look like for the every day person impacted by these incidents?

In today’s connected world we often have dozens of online accounts – whether it be for banking, shopping, work, or entertainment. But it often seems like every time we turn around another service was compromised or there’s an attempt to hack into accounts. So what can you do to keep your accounts safe and secure?

Social engineering is a method that threat actors can and will use to try to gain access to sensitive information. This could be passwords, sensitive documents, money, or access to locations they shouldn't have access to.

It’s easy to just say “inflation” when someone asks why there’s a price increase for what seems to be the same service from one year to the next. And boy, there's truth there. But it can be more complicated than that.

Endpoint Detection and Response (EDR) has become an increasingly important tool in the cybersecurity industry, especially for businesses and organizations that require enhanced security measures.

And what policies should you have for your organization? Short answer, it depends. This blog lists some common policies that are important for all companies to have. Without these policies, technology can't be aligned to any given standard. You set the policy, and then build out your standards.

When you’re shopping for IT services, It’s important to understand the different pricing models that MSPs and IT providers use. Not only do you want your provider to be transparent in their pricing and their model in general, but you need to know when you’re comparing providers as well.

October is just around the corner, and that means it's almost time for National Cybersecurity Awareness Month! In a world where technology is deeply integrated into our lives, cybersecurity has become more crucial than ever.

Can I eliminate risk? Not really. There's always going to be some inherent risk in everything we do. But there are different responses that you can take to reduce that risk. For instance, you can mitigate the risk by putting appropriate controls and safeguards in place to decrease the impact of that risk.

Taylor Business Group is a coaching group specifically for Managed Service Providers that really help us from an executive management standpoint. So, one of the things I wanted to do is to check out some of the executive coaching options that are out there in the industry, and Taylor Business Group has one of the better reputations.

How can you stop fraud with your online banking? Millions of dollars are stolen from small business bank accounts around the world every single month. As hackers get smarter and build new ways to break into your systems, you need to work hard to stay one step ahead of them so you don’t fall victim.

You can submit a support ticket in a number of different ways, give a call, send an email, use our portal. However you decide to submit it, we handle them all with the same process.

Apple's iOS updates have been a source of excitement and anticipation for iPhone and iPad users worldwide, and the upcoming release of iOS 17 is no exception. Packed with a plethora of innovative features and improvements, this latest major release is set to redefine user experiences and interactions.

The FBI's IC3 report for 2022 reported over 300,000 instances of phishing and almost 22k instances of business email compromise (compared to only 2,300 reported cases of ransomware.) Traditionally, security folks have been advocating for MFA as an effective control to reduce these risks.

Last weekend I had the opportunity to attend a small gathering of MSPs at the Music City Grand Prix in Nashville. Before we get into the business stuff, I have to talk about the fun side of this event.

Are you a business owner looking to elevate your company's IT infrastructure and operations? If the term "Managed Service Provider or MSP" leaves you with more questions than answers, fret not – we've got you covered!

Recently I had the opportunity to attend the Fantastic Forum Academy presented by Cyber QP. This event was focused on implementing and operationalizing the Center for Internet Security’s Critical controls. So, what did we go over?

I wanted to take a moment to update you on some of the changes going on here at Simplex-IT. These have been in place for a couple of weeks, but now it’s time to “go public”, and we wanted you to be amongst the first to hear the news.

SIEM, or Security Information and Event Management, is a platform that collects and stores all the logs from various sources, including firewalls, servers, endpoints, and cloud platforms, in one centralized location. This allows security teams to monitor and analyze all the logs in one place, making it easier to detect any anomalies or potential security breaches.