Microsoft has announced that starting on October 14, 2025, they will no longer provide free support and security updates for Windows 10. While the idea of paying for updates might raise some eyebrows, let’s put this into perspective. By 2025, Windows 10 will be a decade old…

A server, in the IT world, is a specialized, powerful computer that serves a specific purpose. A server is a super-smart, super-organized computer that does important jobs for other devices, like your regular home computer or phone.

Google has unleashed a powerful new tool to make your Gmail inbox a safer and spam-free haven, and it’s called RETVec. But what exactly is RETVec?

When talking about cyber security solutions, there’s a ton of different acronyms and abbreviations. You’ve probably heard about EDR, MDR, MTR, and XDR. But what do all of these mean? Let’s dive in.

Think of your home or office as a city, and the internet as a vast network of roads connecting different cities. Now, think of a router as the traffic cop for your city. A router is a device that helps your computer or other devices connect to the internet. It's like a central hub that manages the flow of information between your devices and the internet.

As the Client Experience Coordinator at Simplex-IT, my role involves ensuring our clients receive exceptional customer service as well as serving as their voice within our company. In this post, I will dive into a typical day in my shoes, which will hopefully shed light on the basics of what I do to add value for both clients and our team.

Throughout 2023, we strived not only to answer questions from our clients, but also to provide real-time updates on major cybersecurity incidents. As the year draws to a close, here are the top 10 most viewed videos of 2023, each one aimed at unraveling complexities and empowering our audience with knowledge:

As we bid farewell to 2023, it's time to take a stroll down memory lane and reminisce about the fantastic year Simplex-IT had. From celebrating milestones to launching innovative projects and winning prestigious awards, it's been a year filled with achievements and memorable moments.

You know that feeling when you’ve spent way too much time in virtual meetings, and you’d trade your favorite coffee mug for some real face-to-face interaction? That’s called Zoom fatigue. It turns out there’s scientific evidence to back up what we’ve all been feeling.

“Bring Your Own Device” - or BYOD – is a policy where employees use their personal devices (phones, laptops, tablets, etc.) for work, rather than company-provided devices.

Happy holidays! With the holiday season in full swing, you should be enjoying some well-deserved downtime. But what if we told you that you could make the most of your few days off from your business and prepare to seize the AI opportunity in 2024?

I’m glad to hear that other industries are getting into the three-letter acronym (aka TLA) world. A TSP can be a teaspoon. Or it can be a Thrift Savings Plan. Or Trisodium Phosphate. Or Travel Service Provider. But for this blog, we’re sticking with IT. The term stands for “Technology Service Provider”.

Working with an IT Managed Service Provider, MSP, can sound like a daunting task if you don't have any prior knowledge about IT. Instead of trying to go in blind, here are some tips to help you get started.

I’m sure you’ve probably heard me joke by now that you do NOT want me to touch anything tech-related because I have no idea what I am doing. Pretty disheartening coming from someone who works for an MSP, right? What if I told you that is what makes me a great fit for the Client Relations role? Just hear me out.

What if we told you your business could have its own personal assistant that’s always ready to help, can answer virtually any question, and even change system settings on your devices? It might sound too good to be true, but thanks to Microsoft’s innovative new AI chatbot, Copilot, it’s a reality.

Did you ever imagine a world where the lengthy, complicated passwords people often forget would become a thing of the past? It seems that day might be arriving sooner than we anticipated. Google has officially made Passkeys the default sign-in method for all personal accounts on its network, signaling the beginning of a new era in online security.

Are you a business owner or manager in search of a reputable IT service provider but unsure where to begin? You're not alone. In today's technology-driven world, selecting the right IT support company is crucial for your business's success. In this blog post, we will discuss key factors to consider when choosing a reputable IT provider, backed by three illustrative examples.

Here at Simplex-IT, we understand looking for a new IT provider isn't fun. Pushy salespeople. Condescending IT jerks. We take a consultative approach, because we’re genuinely interested in supporting the success of your business through IT. Our proven 4 step process was designed to make this process easy.

Hey, if your organization is using Microsoft 365, you're probably familiar with this part of the administrative role, and that is taking a look at your licenses. But have you ever seen this one? Microsoft Teams Exploratory? Either it's a trial or what the heck is it?

Managed service providers (MSPs) and managed security services providers (MSSPs) are two terms that are often used interchangeably in the IT industry, but they are not the same thing. While there may be some overlap in the services they provide, there are significant differences between the two.